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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624366
Report Date: 08/22/2024
Date Signed: 08/22/2024 12:44:50 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/26/2024 and conducted by Evaluator Stephanie Piring
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240726154627
FACILITY NAME:COGER, HEATHERFACILITY NUMBER:
343624366
ADMINISTRATOR:COGER, HEATHERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 207-2249
CITY:SACRAMENTOSTATE: CAZIP CODE:
95825
CAPACITY:14CENSUS: 4DATE:
08/22/2024
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Heather CogerTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Due to lack of supervision, child sustained an injury

Licensee did not notify authorized representative of incident
INVESTIGATION FINDINGS:
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On Thursday, August 22, 2024, Licensing Program Analyst (LPA) Stephanie Piring met with Licensee, Heather Coger, for the purpose of an unannounced complaint investigation to deliver findings. LPA observed a census of 4 children being supervised by the licensee and assistant.

It was alleged that due to lack of supervision, a child sustained an injury and that Licensee did not notify authorized representative of incident. Throughout the course of the investigation, LPA conducted interviews, reviewed relevant documents, and made observations. Interviews with Authorized Representatives did not reveal concerns with supervision of children in care. Authorized Representatives felt that the licensee had good communication and always notified them if there were any issues with their children. Although the allegation(s) may have happened, there is not a preponderance of evidence to prove the allegation; therefore, the allegation is unsubstantiated. Exit interview was conducted and report was reviewed with Licensee, Heather Coger. Notice of site visit was given and must remain posted for 30 days. Appeal Rights provided.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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