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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624369
Report Date: 07/12/2023
Date Signed: 07/12/2023 12:46:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/28/2023 and conducted by Evaluator Jennifer Velasco
COMPLAINT CONTROL NUMBER: 03-CC-20230428094033
FACILITY NAME:PLAYTIME ACADEMY PSFACILITY NUMBER:
343624369
ADMINISTRATOR:COVEY, MEGANFACILITY TYPE:
850
ADDRESS:5500 MAIN AVENUETELEPHONE:
(916) 370-5779
CITY:ORANGEVALESTATE: CAZIP CODE:
95662
CAPACITY:33CENSUS: 27DATE:
07/12/2023
UNANNOUNCEDTIME BEGAN:
11:20 AM
MET WITH:Megan CoveyTIME COMPLETED:
12:40 PM
ALLEGATION(S):
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Staff are not treating day care children equally
Staff are not meeting day care child's napping needs
Staff did not prevent day care children from engaging in inappropriate behaviors
Staff does not keep day care child's personal information confidential
Staff are not allowing day care children enough time to eat
INVESTIGATION FINDINGS:
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Licensing Program Analyst Jennifer Velasco (LPAs) conducted unannounced subsequent complaint investigation inspection and met with Licensee and Director Megan Covey (D1). LPA toured the facility, including all activity and classroom spaces, restrooms, food service, and outdoor play areas. Census included 27 preschool and toddler children being supervised by five classroom staff. D1 was reminded never to exceed the conditions, limitations, and capacity specified on the license. Facility hours of operation are Monday through Friday from 7:30 AM to 5:00 PM.
The following violations were alleged: Staff are not treating day care children equally, Staff are not meeting day care child's napping needs, Staff did not prevent day care children from engaging in inappropriate behaviors, Staff does not keep day care child's personal information confidential, and Staff are not allowing day care children enough time to eat. During this investigation, LPA conducted interviews, observed staff provide care to children, and obtained relevant documentation. Witness statements, LPA observations, and document reviews failed to corroborate the allegations. The preponderance of evidence standard has not been met; therefore, the allegations are unsubstantiated. Notice of site visit was given to the Director and must remain posted for parental review for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Jennifer Velasco
LICENSING EVALUATOR SIGNATURE:

DATE: 07/12/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/12/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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