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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624409
Report Date: 09/23/2025
Date Signed: 09/23/2025 10:04:07 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/10/2025 and conducted by Evaluator Fabian Schwartz
COMPLAINT CONTROL NUMBER: 03-CC-20250910153643
FACILITY NAME:KNAPP, TERRIFACILITY NUMBER:
343624409
ADMINISTRATOR:KNAPP, TERRIFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 519-1419
CITY:SACRAMENTOSTATE: CAZIP CODE:
95835
CAPACITY:12CENSUS: 9DATE:
09/23/2025
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Terri KnappTIME COMPLETED:
10:15 AM
ALLEGATION(S):
1
2
3
4
5
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8
9
Day care children are playing outdoors during periods of extreme heat. - Unsubstantiated
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On Tuesday 23 September 2025, at approximately 9:30am, Licensing Program Analyst (LPA) Fabian Schwartz met with Licensee Terri Knapp to close a complaint investigation. Upon Arrival, LPA observed Licensee and assistant supervising 9 preschool children, 2 of which are infants.

The complainant alleged that Day care children are playing outdoors during periods of extreme heat.
During the course of the investigation, LPA interviewed licensee and staff, reviewed documents, and made observations of the facility's physical environment. LPA observed physical environment to not be utilized during extreme heat.

Based on the information gathered, there is not a preponderance of evidence to prove the allegation above, therefore, the allegation is determined to be UNSUBSTANTIATED, meaning that although the allegation may have occurred or is credible, there is not enough evidence to prove a violation of regulations.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Fabian Schwartz
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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