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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624430
Report Date: 06/01/2023
Date Signed: 06/01/2023 10:20:57 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/27/2023 and conducted by Evaluator Michelle Pascual
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230427151517
FACILITY NAME:RISING STAR PRESCHOOLFACILITY NUMBER:
343624430
ADMINISTRATOR:HURTADO, DIANAFACILITY TYPE:
830
ADDRESS:2530 TRACTION AVENUETELEPHONE:
(858) 380-7099
CITY:SACRAMENTOSTATE: CAZIP CODE:
95815
CAPACITY:8CENSUS: 0DATE:
06/01/2023
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Rosalinda ChavezTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Physical Plant- Licensee does not ensure outdoor play areas are free from hazards

Physical Plant- Licensee does not ensure trash is properly disposed of.

Qualifications- Unqualified staff are providing care to infants without supervision.
INVESTIGATION FINDINGS:
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On June 1, 2023, at approximately 08:45 AM, LPA Pascual met with teacher Rosalinda Chavez- Aguilar to deliver complaint findings for the allegation above. Upon arrival, LPA observed zero students in care.

The Reporting Party (RP) alleged that licensee does not ensure outdoor play areas are free from hazards, licensee does not ensure trash is properly disposed of, and unqualified staff are providing care to infants without supervision. During the investigation, LPA conducted interviews with the reporting party, previous staff, and guardians of currently enrolled children; reviewed relevant files; toured the property; and made observations. Based on interviews, LPA determined Staff #1 did not possess the units to act as an infant qualified teacher and supervised children without a fully qualified teacher present. LPA also learned that there were glass shards in the play yard. LPA observed trash bags were piled outside of the facility’s front doors and learned through interviews that the kitchen area was utilized to store trash. LPA learned there are no outside trash bins available to dispose of trash properly
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Michelle Pascual
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20230427151517
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: RISING STAR PRESCHOOL
FACILITY NUMBER: 343624430
VISIT DATE: 06/01/2023
NARRATIVE
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Based on the evidence obtained by the LPA, the preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. Title 22 deficiencies are cited on the subsequent pages of this report.

Upon receipt, facility representative shall post and provide copies of this licensing report to parents/guardians of children who are currently enrolled as well as parents/ guardians of children newly enrolled at the facility during the next 12 months. Parents/guardians must acknowledge receipt of this report and citation by signing a LIC9224, “ACKNOWLEDGEMENT OF RECEIPT OF LICENSING REPORTS”.

A copy of this form should be placed in each child file upon receipt from parent.
LPA discussed this report with facility representative and conducted an exit interview. LPA also provided appeal rights. Notice of site visit posted.
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Michelle Pascual
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20230427151517
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: RISING STAR PRESCHOOL
FACILITY NUMBER: 343624430
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/01/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/02/2023
Section Cited
CCR
101238(a)
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The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.

This was not evidenced by:
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Director has closed facility and will reopen once play yard and facility have been completely sanitized and cleaned.
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LPA observing shards of glass embedded in the outside play yard astro turf and bags of trash piled outside the facility entrance doors.
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Type A
06/02/2023
Section Cited
CCR
101416.2(b)
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Prior to employment, an infant care teacher shall have completed, with passing grades, at least three postsecondary semesters or equivalent quarter units in early childhood education or child development..
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Staff member is no longer working in facility. Director will reopen facility, once fully qualified staff is hired.
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and three postsecondary semester or equivalent quarter units related to the care of infants, at an accredited or approved college or university. This was not evidenced by: LPA confirming with staff member they did not have any infant qualifications.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Michelle Pascual
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3