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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624430
Report Date: 03/05/2025
Date Signed: 03/05/2025 12:04:33 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/22/2025 and conducted by Evaluator Dao Vang
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250122140634
FACILITY NAME:RISING STAR PRESCHOOLFACILITY NUMBER:
343624430
ADMINISTRATOR:GERALDINE WARRFACILITY TYPE:
830
ADDRESS:2530 TRACTION AVENUETELEPHONE:
(279) 345-3034
CITY:SACRAMENTOSTATE: CAZIP CODE:
95815
CAPACITY:21CENSUS: 7DATE:
03/05/2025
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Geraldine WarrTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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The facility is operating out of ratio.
Unqualified staff are supervising children.
INVESTIGATION FINDINGS:
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On 3/5/2025, License Program Analyst (LPA) Pa Dao Vang conducted a complaint investigation inspection made to the regional office on 1/22/2025. LPA met with the Director Geraldine Warr regarding the above allegations of the facility is operating out of ratio and unqualified staff are supervising children. LPA observed 7 children in care during today’s inspection.

On 1/23/2025, 2/26/2025, and 3/5/2025, LPA conducted interviews, made observations, and gathered documentation, and reviewed files.

During these days, LPA observed appropriate verbal and physical interactions between teachers and children through interactive activities. LPA also witnessed the facility operating within ratio during the multiple inspections throughout different times of the day. LPA also reviewed the January 2025 sign in and out sheet for all the children attending the facility on 1/16/2025.
Continue report on LIC9099-C...
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20250122140634
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: RISING STAR PRESCHOOL
FACILITY NUMBER: 343624430
VISIT DATE: 03/05/2025
NARRATIVE
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Through the sign in and out sheets, LPA learned there were only three infant/toddler children attended the program from 8:30 AM to 5:30 PM. The parent interviews show no other concerns regarding the facility operating out of ratio.

On 1/23/2025, LPA also verified all staff supervising the children through their personnel files to be meeting the teacher’s qualifications including the infant units. Throughout the other inspection dates of 2/26/2025, and 3/5/2025, LPA observed the same fully qualified staff supervising the children. According to another staffs’ interview, S2 responded there are no time where an aide is left alone with children at the facility. When LPA asked S2, “How do you reach out for extra staff to support the ratio?” S2 responded, “S2: “Ms. Jerry (Geraldine) does it. She lets the owner and other Center know about it, and they’ll get staff from CCC.” S3 also stated “No, only time is when they are sleeping.” According to P3’s interview, Ms. Jerry and Ms. Linda are the typically teachers at drop offs in the mornings. LPA Vang also reviewed their staff files as fully qualified teachers. According to the parent interviews, there are no concerns regarding unqualified staff are supervising children at the facility.

Therefore, although the alleged violation may have happened or are valid, the preponderance of evidence standard has not been met to fully prove or disprove that they did or did not occur, therefore they are unsubstantiated. There is no deficiency issued today. An exit interview was conducted, notice of site visit, and appeal rights were provided to Director Geraldine Warr.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2025
LIC9099 (FAS) - (06/04)
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