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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624478
Report Date: 01/31/2025
Date Signed: 01/31/2025 02:26:59 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/18/2024 and conducted by Evaluator Stephanie Piring
COMPLAINT CONTROL NUMBER: 03-CC-20241118111748
FACILITY NAME:LEARNING JUNGLE MORSEFACILITY NUMBER:
343624478
ADMINISTRATOR:BRITTANY ACKERSONFACILITY TYPE:
830
ADDRESS:1940 MORSE AVENUE #2114TELEPHONE:
(916) 971-1041
CITY:SACRAMENTOSTATE: CAZIP CODE:
95825
CAPACITY:8CENSUS: 4DATE:
01/31/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Carrie Nguyen TIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
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5
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9
Facility Staff pulls childrens hair
INVESTIGATION FINDINGS:
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2
3
4
5
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7
8
9
10
11
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13
On Friday January 31,2025, Licensing Program Analysts (LPAs) Stephanie Piring and Julia Maryanova met with Facility Representative, Carrie Nguyen, for the purpose of delivering findings pertaining to the above allegation. LPAs observed a census of 4 infants being supervised by 3 staff. During today's visit, LPAs toured the facility and observed care.

It was alleged Facility staff pulls childrens hair. During the course of the investigation LPA observed care, interviewed staff and authorized representatives and reviewed relevent documentation . Interviews with staff and Authorized Representatives did not reveal concerns or instances where childrens hair was pulled. Although the allegation(s) may have happened, there is not a preponderance of evidence to prove the allegation; therefore, the allegation is unsubstantiated. Exit interview was conducted and report was reviewed with Facility Representative Carrie Nguyen. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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