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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624644
Report Date: 10/16/2023
Date Signed: 10/20/2023 11:26:25 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/11/2023 and conducted by Evaluator Kyrsten Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20231011095035
FACILITY NAME:CREEKSIDE PRESCHOOL & INFANT CENTERFACILITY NUMBER:
343624644
ADMINISTRATOR:MANLEY, ROBERTAFACILITY TYPE:
830
ADDRESS:2550 BELPORT LANETELEPHONE:
(916) 333-1169
CITY:SACRAMENTOSTATE: CAZIP CODE:
95821
CAPACITY:21CENSUS: 10DATE:
10/16/2023
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Carrie CaronTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Staff are not cleaning toys
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Kyrsten Williams and Soleil Marx met with Facility Representative, Carrie Caron, for the purpose of conducting an initial complaint investigation inspection and delivering findings for the above allegation. The purpose of the inspection was explained.
Throughout the course of the investigation, LPAs made observations, conducted staff interviews, and reviewed relevant documentation. LPAs observed disinfectants of lysol and bleach solution in the classrooms, staff putting mouthed toys into the sink to be disinfected and a basket for dirty toys/linens. Staff had consistent statements that toys are disinfected daily at the end of the day or sooner if needed and that dirty or mouthed toys are placed in the sink or a basket to be disinfected. LPAs observed staff closing checklist procedures are posted and include wiping down toys at the end of the day. LPAs could not prove that staff are not cleaning toys. Although the allegation above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted and report reviewed with Facility Representative, Carrie Caron. Appeal rights provided. Notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 10/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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