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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624837
Report Date: 02/18/2025
Date Signed: 02/18/2025 02:36:11 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/12/2025 and conducted by Evaluator Amanda Sutter
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250212115654
FACILITY NAME:BAE'S EDUCATION CENTERFACILITY NUMBER:
343624837
ADMINISTRATOR:BRIANA ESQUIVELFACILITY TYPE:
860
ADDRESS:10265 ROCKINGHAM DRIVE #150TELEPHONE:
(916) 228-4897
CITY:SACRAMENTOSTATE: CAZIP CODE:
95827
CAPACITY:123CENSUS: 7DATE:
02/18/2025
UNANNOUNCEDTIME BEGAN:
07:00 AM
MET WITH:Melanie FristoeTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Licensee allows infant, preschool and school age children to co-mingle.
Facility does not allow parents/guardians into the facility.
INVESTIGATION FINDINGS:
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On Tuesday, February 18, 2025, Licensing Program Analyst (LPA) Amanda Sutter met with Licensee Representative (LR) Melanie Fristoe to deliver findings regarding the above allegations. Staff Megan Heringer was also present. Upon arrival, LPA observed 2 staff supervising 2 school age children, 4 preschool children, and 1 infant child. It was alleged that facility staff do not allow parents and guardians into the facility and that infant, preschool, and school-age children are comingled.

At 7:00 AM, LPA observed Staff 1 (S1) and Staff 2 (S2) in the cafeteria supervising 7 children. LPA verified that 2 of the children present were school age children, 4 were preschool children, and 1 was an infant child. LPA observed S1 take the school age children to the school age classroom. S2 supervised the infant child in the infant classroom when Staff 3 (S3) arrived at the facility at 7:40 AM. S3 supervised the preschool children at this time.

CONTINUED ON LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 02/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 03-CC-20250212115654
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: BAE'S EDUCATION CENTER
FACILITY NUMBER: 343624837
VISIT DATE: 02/18/2025
NARRATIVE
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While at the facility, LPA was told that parent's were not allowed to come to the cafeteria to drop off their children. Staff stated that the purpose was to mitigate the spread of sickness. LPA spoke with Owner Briana Esquivel Diaz who stated this was the facility's policy. LPA informed Staff and Owner that it is the parent's rights to inspect the daycare and they cannot be barred from entering the facility.

Based on the observations and interviews, the preponderance of evidence standard has been met; therefore, the above allegations are SUBSTANTIATED.

Two Title 22 Deficiencies has been issued on the attached LIC 9099-D. The Licensee Represntative was informed that this report dated 2/18/2025 documents one Type B citation regarding parents not being allowed into the facility and one Type A citation regarding co-mingling children. The Type A citation shall be posted for 30 consecutive days. The Licensee Representative shall also provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Director has been provided with appeal rights. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Licensee Representative Melanie Fristoe.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 02/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 03-CC-20250212115654
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: BAE'S EDUCATION CENTER
FACILITY NUMBER: 343624837
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/18/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/07/2025
Section Cited
HSC
1596.857(a)
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1596.857(a) ...the responsible parent or guardian of a child receiving services... has the right to enter and inspect the facility without advance notice during the normal operating hours of the facility or at any time that the child is receiving services in the facility.
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Licensee will be provided with proof that parents are provided the new door code.
Staff will conduct a training regarding parent's rights and will have present staff sign to confirm their attendence.
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This requirement was not met as evidenced by:
Based on interviews, the licensee did not allow parents or authorized representatives to enter beyond the lobby, which poses a potential health, safety, or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 02/18/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 03-CC-20250212115654
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: BAE'S EDUCATION CENTER
FACILITY NUMBER: 343624837
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/18/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/19/2025
Section Cited
CCR
101438.3(b)
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101438.3 Indoor Activity Space for Infants (b) Indoor activity space for infants shall be physically separate from space used by children in the child care center and school-age child care center components.
This requirement was not met as evidenced by:
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Licensee will submit a waiver request to co-mingle children across licenses for the first and last hour of the day. Licensee will also submit a staffing schedule to LPA.
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Based on observation, the licensee did not comply with the section cited above in that LPA observed school-agers, infants, and preschoolers in the cafeteria together, which poses/posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 02/18/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5