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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624837
Report Date: 11/19/2025
Date Signed: 12/03/2025 10:55:52 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/17/2025 and conducted by Evaluator Andrea Cortez
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20251017122515
FACILITY NAME:BAE'S EDUCATION CENTERFACILITY NUMBER:
343624837
ADMINISTRATOR:BRIANA ESQUIVELFACILITY TYPE:
860
ADDRESS:10265 ROCKINGHAM DRIVE #150TELEPHONE:
(916) 228-4897
CITY:SACRAMENTOSTATE: CAZIP CODE:
95827
CAPACITY:123CENSUS: 26DATE:
11/19/2025
UNANNOUNCEDTIME BEGAN:
01:20 PM
MET WITH:Briana EsquivelTIME COMPLETED:
02:40 PM
ALLEGATION(S):
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Personal Rights-Staff made an inappropriate comment in the presence of a day-care child.
INVESTIGATION FINDINGS:
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12/03/25 Amended Reported to reflect no Civil Penalty
11/20/25 Amended Report to reflect Civil Penalty from $1000.00 to $250
Licensing Program Analyst (LPA) Andrea Cortez arrived at the faciality at approximately 1:20pm and was greeted by teacher Carrie Taylor and preschool age child in the front office. The owner Briana Esquivel Diaz and Regional Director Melanie Fristoe (RM) arrived on site at approximately 1:45pm. LPA explained the purpose of conducting an unannounced complaint investigation inspection to deliver findings pertaining to the above allegation.Today's inspection was to explain to the owner and RM. During the investigation LPA conducted parent and staff interviews and found the preponderance of evidence standard has been met. Therefore, the above allegation is SUBSTANTIATED.
The owner and RM was informed that this report dated 11/19/25 documents one Type A citation and must be posted for parental review for 30 consecutive days. The facility must also provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the 11/19/25 date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in each child's file for verification.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Andrea Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20251017122515
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: BAE'S EDUCATION CENTER
FACILITY NUMBER: 343624837
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/19/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/20/2025
Section Cited
CCR
101223(a)(3)
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(a)The licensee shall ensure that each child is accorded the following personal rights:
(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to..con't line 8
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11/14 Owner conducted an in person all staff training. Owner designed the training model, Safety Supervision and provided staff roaster. Owner will continue the two staff present and name to face to count. POC written statement provided.

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interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. Based on investigation interviews, staff made an inappropriate comment in the presence of a day-care child.
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Amended POC: All staff members must submit a signed document acknowledging their understanding of children's personal rights along with a copy of the training roster and materials to the department by 11/25
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Andrea Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2025
LIC9099 (FAS) - (06/04)
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