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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624837
Report Date: 06/26/2026
Date Signed: 06/26/2026 05:31:24 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/08/2026 and conducted by Evaluator Andrea Cortez
COMPLAINT CONTROL NUMBER: 03-CC-20260408134426
FACILITY NAME:BAE'S EDUCATION CENTERFACILITY NUMBER:
343624837
ADMINISTRATOR:BRIANA ESQUIVELFACILITY TYPE:
860
ADDRESS:10265 ROCKINGHAM DRIVE #150TELEPHONE:
(916) 228-4897
CITY:SACRAMENTOSTATE: CAZIP CODE:
95827
CAPACITY:123CENSUS: 48DATE:
06/26/2026
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Angie Zarate OrejelTIME COMPLETED:
12:10 PM
ALLEGATION(S):
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Facility staff are not appropriately addressing day care child's behavior resulting in other children being harmed.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Andrea Cortez arrived at the facility and was greeted by Principal Angie Zarate Orejel. LPA explained the purpose of the unannounced complaint investigation is to deliver findings pertaining to the above allegation.

During the investigation LPA conducted interviews with parent,staff, and reviewed documents and video footage.

Based on the Investigation there is sufficient evidence to conclude that the licensee did not provide the level of care and supervision necessary to meet the child's needs as required. LPA interviews and video footage submitted by the licensee cooperated supervision and/or care arrangements were not consistently adequate to ensure the children's safety well-being. LPA found the preponderance of evidence standard has been met. Therefore, the above allegation is SUBSTANTIATED.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Andrea Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20260408134426
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: BAE'S EDUCATION CENTER
FACILITY NUMBER: 343624837
VISIT DATE: 06/26/2026
NARRATIVE
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Principal Angie Zarate Orejel was informed that this report dated 6/26/26 documents one Type A citation and must be posted for parental review for 30 consecutive days.

The facility must also provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the 6/26/27 date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in each child's file for verification.
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Andrea Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Citations on this Visit Report are Under Appeal!

Control Number 03-CC-20260408134426
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: BAE'S EDUCATION CENTER
FACILITY NUMBER: 343624837
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/26/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Under Appeal
Type A
06/29/2026
Section Cited
CCR
101229(a)
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101229(a) Responsibility for Providing Care and Supervision.The licensee shall provide care and supervision as necessary to meet the children's needs.

This requirement was not met as evidenced by...
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On 7/3/26, professional development training was conducted with all staff. The session focused on strengthening supportive practices, trauma informed responses, and strategies for addressing challenging behaviors in the classroom. Such as, When a child is exhibiting behavior calling for support and teachers are instructed to step out of the classrom with child.
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Based on the interviews and a video provided, the licensee did not provide the level of care and supervision to meet the needs of a child resulting in another child being harmed. This poses an immediate health, safety, or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Andrea Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3