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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624837
Report Date: 06/04/2025
Date Signed: 06/04/2025 03:49:26 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/04/2025 and conducted by Evaluator Jennifer Velasco
COMPLAINT CONTROL NUMBER: 03-CC-20250404143322
FACILITY NAME:BAE'S EDUCATION CENTERFACILITY NUMBER:
343624837
ADMINISTRATOR:BRIANA ESQUIVELFACILITY TYPE:
860
ADDRESS:10265 ROCKINGHAM DRIVE #150TELEPHONE:
(916) 228-4897
CITY:SACRAMENTOSTATE: CAZIP CODE:
95827
CAPACITY:123CENSUS: 35DATE:
06/04/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Melanie FristoeTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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9
Staff yelled at a daycare child
Lack of supervision lead to injuries
Staff used inappropriate language towards a daycare child
Staff touched a child's privates
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jennifer Velasco met with Facility Representative, Melanie Fristoe (Representative), for the purpose of conducting an unannounced subsequent complaint investigation inspection pertaining to the above allegation. The purpose of today's inspection was explained. During the investigation, LPA conducted interviews, observed care, and obtained relevant documentation. LPA interviewed multiple children, staff, and parents. Witnesses did not provide consistent statements regarding the allegation that staff yelled at a child, that a lack of supervision led to child injuries, that a staff used inappropriate language toward a child in care, or that a staff touched a child’s genitals. LPA observations and record reviews also failed to corroborate these allegations.
Although the allegations may be true or may have happened, there is not a preponderance of evidence to prove the allegations; therefore, the allegations are unsubstantiated. Exit interview was conducted and report was reviewed with Facility Representative, Melanie Fristoe. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Jennifer Velasco
LICENSING EVALUATOR SIGNATURE:

DATE: 06/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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