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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624837
Report Date: 06/10/2025
Date Signed: 06/10/2025 03:02:51 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2025 and conducted by Evaluator Jennifer Velasco
COMPLAINT CONTROL NUMBER: 03-CC-20250605140142
FACILITY NAME:BAE'S EDUCATION CENTERFACILITY NUMBER:
343624837
ADMINISTRATOR:BRIANA ESQUIVELFACILITY TYPE:
860
ADDRESS:10265 ROCKINGHAM DRIVE #150TELEPHONE:
(916) 228-4897
CITY:SACRAMENTOSTATE: CAZIP CODE:
95827
CAPACITY:123CENSUS: 26DATE:
06/10/2025
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Melanie Fristoe TIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Day care staff left child unattended
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jennifer Velasco met with Facility Representative, Director Melanie Fristoe (Director), for the purpose of conducting an unannounced initial complaint investigation inspection pertaining to the above allegation. The purpose of today's inspection was explained. During today's inspection, LPA conducted interviews and reviewed relevant documentation. The facility filed an Unusual Incident Report (UIR) self-reporting this incident. Based on witness statements and record review, the facility staff did leave a child unsupervised on the playground for one to three minutes. The preponderance of evidence standard has been met; therefore, the above allegation is SUBSTANTIATED.
The Facility Representative was informed that this report dated 06/10/2025 documents one Type A citation and must be posted for parental review for 30 consecutive days. The facility must also provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the 06/10/2025 date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in each child's file for verification.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Jennifer Velasco
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20250605140142
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: BAE'S EDUCATION CENTER
FACILITY NUMBER: 343624837
VISIT DATE: 06/10/2025
NARRATIVE
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Exit interview was conducted and a copy of this report was given to the Facility Representative, Director Melanie Fristoe. Notice of site was given and must remain posted for parental review for 30 days. Appeal rights were provided.
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Jennifer Velasco
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20250605140142
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: BAE'S EDUCATION CENTER
FACILITY NUMBER: 343624837
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/10/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/11/2025
Section Cited
CCR
101229(a)(1)
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101229(a)(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced
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Director stated the name to face document used by staff during transitiona has been updated for clarity and accuracy. Director also stated the two staff present at that time have received additional supervision and training. Director stated she has arranged for a third staff to join the two teachers at that
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by multiple witness statements that a child (Child1) was left unattended on the playground for one to three minutes. This incident was self-reported by the facility. This poses an immediate health and safety risk to children in care.
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last daily transition to ensure name to face checks are accurate and that children are all accounted for and under supervisoin with no errors.
The POC has already been met.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Jennifer Velasco
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2025
LIC9099 (FAS) - (06/04)
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