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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624837
Report Date: 09/29/2025
Date Signed: 10/16/2025 03:03:49 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2025 and conducted by Evaluator Andrea Cortez
COMPLAINT CONTROL NUMBER: 03-CC-20250717131922
FACILITY NAME:BAE'S EDUCATION CENTERFACILITY NUMBER:
343624837
ADMINISTRATOR:BRIANA ESQUIVELFACILITY TYPE:
860
ADDRESS:10265 ROCKINGHAM DRIVE #150TELEPHONE:
(916) 228-4897
CITY:SACRAMENTOSTATE: CAZIP CODE:
95827
CAPACITY:123CENSUS: 40DATE:
09/29/2025
UNANNOUNCEDTIME BEGAN:
02:57 PM
MET WITH:Melanie Fristoe TIME COMPLETED:
04:10 PM
ALLEGATION(S):
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Personal Rights-Child bullied by other children in care
Food Services-Child did not receive lunch during field trip due to shortage of meals
Neglect/Lack of Supervision-Facility failed to pick up child from school on time
INVESTIGATION FINDINGS:
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This is an Amended Report to reduces 1 type A cition to a B.
Licensing Program Analyst (LPA) Andrea Cortez met with, Regional Director Melanie Fristoe (RM), for the purpose of conducting an unannounced complaint investigation inspection to deliver findings pertaining to the above allegations. The purpose of today's inspection was to explain to RM. LPA conducted interviews and collected relevant documents. LPA interviews and witness statements revealed that children are being bullied, during field trip insufficient amount lunches, and facility failed to pick up children. The preponderance of evidence standard has been met; therefore, the above allegations are SUBSTANTIATED.
The RM was informed that this report dated 9/29/25 documents two Type A citations and must be posted for parental review for 30 consecutive days. The facility must also provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the 9/29/25 date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in each child's file for verification.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Andrea Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20250717131922
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: BAE'S EDUCATION CENTER
FACILITY NUMBER: 343624837
VISIT DATE: 09/29/2025
NARRATIVE
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Exit interview was conducted and a copy of this report was given to the Regional Director Melanie Fristoe. Notice of site was given and must remain posted for parental review for 30 days. Appeal rights were provided.
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Andrea Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Citations on this Visit Report are Under Appeal!

Control Number 03-CC-20250717131922
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: BAE'S EDUCATION CENTER
FACILITY NUMBER: 343624837
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/29/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Under Appeal
Type A
09/29/2025
Section Cited
CCR
101223(a)(1)
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Personal Rights-Child bullied by other children in care

To be accorded dignity in his/her personal relationships with staff and other persons.
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wriiten statement adhearing to CCR 101223(a)(3) to LPA by 9/30/25
Type A
09/29/2025
Section Cited
CCR
101223(a)(3)
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this cition was amened from an A to B. See cition below
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Under Appeal
Type A
09/29/2025
Section Cited
CCR
101229(a)
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Neglect/Lack of Supervision-Facility failed to pick up child from school on time

The licensee shall provide care and supervision as necessary to meet the children's needs.
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wriiten statement adhearing to CCR 101229(a) to LPA by 9/30/25
Type B
10/16/2025
Section Cited
CCR
101227(a)(1)
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(a)(1) In child care centers providing meals to children, the following shall apply: (1) All food shall be safe and of the quality and in the quantity necessary to meet the needs of the children.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Andrea Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3