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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624858
Report Date: 03/13/2025
Date Signed: 03/13/2025 11:16:30 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/05/2025 and conducted by Evaluator Christopher Bello
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250305155147
FACILITY NAME:LEARNING EXPERIENCE, THEFACILITY NUMBER:
343624858
ADMINISTRATOR:ALLEY, NICOLEFACILITY TYPE:
850
ADDRESS:8330 ELK GROVE FLORIN RDTELEPHONE:
(707) 461-4738
CITY:SACRAMENTOSTATE: CAZIP CODE:
95829
CAPACITY:122CENSUS: 20DATE:
03/13/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Stephanie GillTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Classrooms are out of ratios.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Christopher Bello met with Director, Stephanie Gill to continue and close a complaint investigation, regarding the above allegation. Upon arrival, LPA observed 20 Children with two teachers and one aide. LPA made observations and conducted interviews. It was alleged that the facility operates out of Teacher-Child ratio. Interviews corroborated the allegation. This is considered an immediate risk to the children in care.
Director stated that they have already made the changes and spoken to staff on the importance of communication to prevent future occurrences.
Based on LPAs' investigation, the preponderance of evidence standard has been met, therefore, the above allegations are found to be SUBSTANTIATED.

Title 22 deficiencies are cited on the subsequent page of this report. Type Acknowledgement forms are to be signed by current parent of the facility and new parents for the next twelve months. LIC 9224 and Appeal Rights were provided. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Director, Stephanie Gill.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20250305155147
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: LEARNING EXPERIENCE, THE
FACILITY NUMBER: 343624858
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/14/2025
Section Cited
CCR
101216.3(a)
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There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below. This requirement has not been met by evidence: The facility operated out of Teacher-Child Ratio. This is considered as an immediate risk
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Director stated that they have already made the changes and spoken to staff on the importance of communication to prevent future occurrences.
Facility will have a meeting regarding on how to stay compliant with Teacher-Child ratio by POC date 3/14/2025. LPA will return to clear the deficiency.
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to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2