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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624858
Report Date: 07/31/2024
Date Signed: 07/31/2024 08:40:31 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2024 and conducted by Evaluator Christopher Bello
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240717111329
FACILITY NAME:LEARNING EXPERIENCE, THEFACILITY NUMBER:
343624858
ADMINISTRATOR:WILKERSON, CARENFACILITY TYPE:
850
ADDRESS:8330 ELK GROVE FLORIN RDTELEPHONE:
(707) 461-4738
CITY:SACRAMENTOSTATE: CAZIP CODE:
95829
CAPACITY:122CENSUS: 2DATE:
07/31/2024
UNANNOUNCEDTIME BEGAN:
07:30 AM
MET WITH:Karina ArauxTIME COMPLETED:
09:00 AM
ALLEGATION(S):
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Unqualified staff care and supervise day care children

INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Christopher Bello met with Assistant Director Karina Araux to continue and close a complaint investigation, regarding the above allegation. Upon arrival, LPA observed two Children with one teacher. LPA made observations. It was alleged that the facility has unqualified staff supervising daycare children. LPA observed unqualified staff#1 alone with six children on 7/24/24. This is considered as an immediate risk to the children in care.
Based on LPAs' investigation, the preponderance of evidence standard has been met, therefore, the above allegations are found to be SUBSTANTIATED.

Title 22 deficiencies are cited on the subsequent page of this report. Type Acknowledgement forms are to be signed by current parent of the facility and new parents for the next twelve months. LIC 9224 and Appeal Rights were provided. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Assistant Director.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Amanda BlesiTELEPHONE: (916) 208-3427
LICENSING EVALUATOR NAME: Christopher BelloTELEPHONE: (916) 862-0844
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20240717111329
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: LEARNING EXPERIENCE, THE
FACILITY NUMBER: 343624858
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/31/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/01/2024
Section Cited
HSC
1597.055(c)
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A teacher hired pursuant to this section shall not be exempt from satisfying any other noneducation requirements imposed by law on teachers in day care centers and shall have onsite supervision by a fully qualified teacher... This requirement has not been met by evidence: LPA observed a unqualified
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Facility will correct the issue by POC date 8/1/24.
LPA will return to clear the deficiency.
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staff with six children. This is considered as an immediate risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Amanda BlesiTELEPHONE: (916) 208-3427
LICENSING EVALUATOR NAME: Christopher BelloTELEPHONE: (916) 862-0844
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3