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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624865
Report Date: 06/29/2026
Date Signed: 07/02/2026 11:37:57 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/24/2026 and conducted by Evaluator Andrea Cortez
COMPLAINT CONTROL NUMBER: 03-CC-20260424085512
FACILITY NAME:RAMIREZ, CAROLINAFACILITY NUMBER:
343624865
ADMINISTRATOR:RAMIREZ, CAROLINAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(650) 730-3092
CITY:SACRAMENTOSTATE: CAZIP CODE:
95827
CAPACITY:14CENSUS: 8DATE:
06/29/2026
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Carolina RamirezTIME COMPLETED:
11:50 AM
ALLEGATION(S):
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Licensee is operating beyond the terms and conditions of the license.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Andrea Cortez arrived at the facility and was greeted by Licensee Carolina Ramirez. LPA explained the purpose of the unannounced complaint investigation is to deliver findings pertaining to the above allegation.

During the investigation the licensee admitted to operating with 5 infants on the afternoon of 4/23/26.

Based on the investigation there is sufficient evidence to conclude that the licensee did not comply with the section cited above due to caring for 5 infants at one time, which poses an immediate health, safety or personal rights risk to persons in care.

The preponderance of evidence standard has been met. Therefore, the above allegation is SUBSTANTIATED.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Andrea Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/29/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20260424085512
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: RAMIREZ, CAROLINA
FACILITY NUMBER: 343624865
VISIT DATE: 06/29/2026
NARRATIVE
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Carolina Ramirez was informed that this report dated 6/29/26 documents one Type A citation and must be posted for parental review for 30 consecutive days.

The facility must also provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the 6/29/27 date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in each child's file for verification.

SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Andrea Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/29/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20260424085512
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: RAMIREZ, CAROLINA
FACILITY NUMBER: 343624865
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/29/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/30/2026
Section Cited
CCR
102416.5(d)(1)
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(d) For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home, including children under age 10 who reside at the licensee's home and the assistant provider's children under age 10, shall be either: (1) Twelve children, no more than four of whom may be infants; or
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Licensee were reminded of the capacity regulation for a large family home childcare. Licensee stated they will not operate beyond the terms and conditions of the license.
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Based on the investigation there is sufficient evidence to conclude that the licensee did not comply with the section cited above due to caring for 5 infants at one time, which poses an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Andrea Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/29/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/29/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3