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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624886
Report Date: 01/31/2025
Date Signed: 01/31/2025 11:56:23 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/26/2024 and conducted by Evaluator Soleil Marx
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20241126122606
FACILITY NAME:PLAYHOUSE PRESCHOOL AT RESTLIFEFACILITY NUMBER:
343624886
ADMINISTRATOR:GOODRICH, JESSICAFACILITY TYPE:
850
ADDRESS:5801 2ND AVENUETELEPHONE:
(916) 247-4205
CITY:SACRAMENTOSTATE: CAZIP CODE:
95817
CAPACITY:37CENSUS: 24DATE:
01/31/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Jessica GoodrichTIME COMPLETED:
12:05 PM
ALLEGATION(S):
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Staff did not keep the facility clean or sanitary
Staff do not meet hygiene needs
Facility staff do not ensure children's water bottles are clean and sanitary
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Soleil Marx met with Facility Representative, Jessica Goodrich, for the purpose of delivering findings to a complaint investigation alleging that staff did not keep the facility clean or sanitary, staff do not meet hygiene needs, and staff do not ensure children's water bottles are clean and sanitary. The purpose of today's inspection was explained.Throughout the investigation, LPA Velasco made observations, reviewed records, and conducted interviews.
LPA observed the facility, toys/materials, and surfaces appeared to be clean. LPA observed facility to have cleaning supplies available and daily cleaning procedures in place. LPA observed staff sanitizing mouthed toys throughout the day as needed. LPA observed staff being attentive to children in care and cleaning children’s faces when necessary, before/after meals, and following transitions. LPA observed water bottles are left accessible for children and staff cleaning water bottles as needed if germs are shared. Water bottles are parent provided. Interviews with staff had aligning statements regarding how the facility minimizes germs and maintains cleanliness, which is consistent with LPA observations. Interviews with authorized representatives did not reveal concerns regarding cleanliness or hygiene.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Soleil Marx
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20241126122606
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: PLAYHOUSE PRESCHOOL AT RESTLIFE
FACILITY NUMBER: 343624886
VISIT DATE: 01/31/2025
NARRATIVE
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LPA did not obtain any pertinent evidence through observation or interview during the investigation to prove the above allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview was conducted. Report reviewed with Facility Representative. Appeal rights were provided. A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Soleil Marx
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2