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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343625016
Report Date: 07/15/2024
Date Signed: 07/15/2024 04:09:35 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/20/2024 and conducted by Evaluator Kyrsten Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240620101110
FACILITY NAME:MARCONI MONTESSORI SCHOOLFACILITY NUMBER:
343625016
ADMINISTRATOR:HIRESHA DE SILVAFACILITY TYPE:
850
ADDRESS:4049 MARCONI AVENUETELEPHONE:
(916) 550-2354
CITY:SACRAMENTOSTATE: CAZIP CODE:
95821
CAPACITY:150CENSUS: 71DATE:
07/15/2024
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Cindy AlvaradoTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Facility operates out of ratio.
Adults use children's restroom and children use staff restroom.
INVESTIGATION FINDINGS:
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On July 15, 2024, Licensing Program Analyst (LPA) Kyrsten Williams and Office Technician (OT) Yvonne Flores met with director, Cindy Alvarado to deliver complaint findings for the above allegations. The purpose of today's inspection was explained. Present today was 71 children in care being supervised by 6 staff members. Throughout the investigation, LPA conducted interviews, reviewed records, and made observations.

It was alleged the facility operates out of ratio. Six out of seven staff interviews stated they have not operated out of ratio, and they have not struggled to meet staff-child ratio requirements. One staff interview and record review revealed a teacher in Casa 2 does not have any ECE units. LPA observed the staff member is enrolled in 9 units for Fall 2024. During inspection on June 26, 2024, LPA Williams and LPA Sutter observed Casa 2 to be operating with one fully qualified teacher and one staff with no units to be supervising 17 children. LPAs observed the facility was not operating within ratio.
PG. 1 - REPORT CONTINUES ON LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 8
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/20/2024 and conducted by Evaluator Kyrsten Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240620101110

FACILITY NAME:MARCONI MONTESSORI SCHOOLFACILITY NUMBER:
343625016
ADMINISTRATOR:HIRESHA DE SILVAFACILITY TYPE:
850
ADDRESS:4049 MARCONI AVENUETELEPHONE:
(916) 550-2354
CITY:SACRAMENTOSTATE: CAZIP CODE:
95821
CAPACITY:150CENSUS: 71DATE:
07/15/2024
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Cindy AlvaradoTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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9
Staff do not ensure that the facility is clean and sanitary.
Staff do not ensure a comfortable temperature for day care children in care.
Facility is odoriferous.
Facility is in disrepair.
Facility classroom(s) has hazardous objects accessible to day care children in care.
INVESTIGATION FINDINGS:
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On July 15, 2024, Licensing Program Analyst (LPA) Kyrsten Williams and Office Technician (OT) Yvonne Flores met with director, Cindy Alvarado to deliver complaint findings for the above allegation. The purpose of today's inspection was explained. Present today was 71 children in care being supervised by 6 staff members. Throughout the investigation, LPA reviewed records, conducted interviews, and made observations.

It was alleged staff do not ensure the facility is clean and sanitary. LPA observed each classroom has their own cleaning supplies and disinfectants including simple green, sanitizer, soap, and water. LPA observed backstock of extra cleaning supplies. LPA also observed classrooms to have daily cleaning checklists. LPA observed the facility to be clean and sanitary during times of inspections. Staff and parent interviews did not disclose concerns about cleanliness of the facility.

PG. 1 - REPORT CONTINUES ON LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 8
Control Number 03-CC-20240620101110
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: MARCONI MONTESSORI SCHOOL
FACILITY NUMBER: 343625016
VISIT DATE: 07/15/2024
NARRATIVE
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It was alleged staff do not ensure a comfortable temperature for day care children in care. LPA checked thermostats in all classrooms and observed temperatures to be set at 68 degrees. LPA observed temperature of the outdoor bathrooms and observed it to be warm due to heat outside. LPA was unable to determine the temperature of the outdoor bathrooms, however, during time of inspections it did not feel uncomfortable. Interviews did not reveal concerns regarding the temperature of the facility.

It was alleged the facility is odoriferous. LPA inspected and made observations of all classroom spaces and bathrooms. An odor was not observed during inspections to the facility, nor did interviews with staff and parents reveal any concerns.

It was alleged the facility is in disrepair. LPA observed the ceiling tile in Casa 2 has separated from the trimming. The section of the ceiling tile is located on the far side of the classroom above the counter top. LPA observed it to not be a hazard of falling at this time. LPA advised facility director to repair trimming to prevent further damage or hazards. LPA observed the rest of the facility to be in good repair. Staff and parent interviews did not reveal any other concerns regarding the facility repair. LPA reviewed the health and safety checklist for the classroom and did not observe any other concerns regarding the facility repair.

It was alleged the facility classrooms have hazardous objects accessible to day care children in care. LPA inspected all classroom spaces. LPA observed all cleaning products to be stored on a higher shelf and inaccessible to children. LPA observed all toys and equipment in the classrooms are age appropriate. LPA did not observe any sharp or broken items to be accessible to children. Interviews did not reveal any concerns of hazardous objects accessible to children.

After record review, observations, and interviews, LPA did not learn of any evidence to corroborate the following allegations: staff do not ensure the facility is clean and sanitary, staff do not ensure a comfortable temperature for day care children in care, facility is odoriferous, facility is in disrepair, and facility classrooms have hazardous objects accessible to day care children in care. Although the allegations above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted and report reviewed with facility representative, director Cindy Alvarado. A notice of site visit is posted and shall remain posted for the next 30 days.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 8
Control Number 03-CC-20240620101110
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: MARCONI MONTESSORI SCHOOL
FACILITY NUMBER: 343625016
VISIT DATE: 07/15/2024
NARRATIVE
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During inspection on July 15, 2024, it was learned the teacher was moved and put in another classroom with two fully qualified teachers. Facility was operating within ratio during time of inspection on July 15, 2024.

It was alleged adults use the children’s restroom and children use the staff restroom. Three out of six staff interviews revealed they have seen or heard of adults using the children’s restroom. LPA conducted four parent interviews. Four out of four interviews revealed the parents do not know where adult restrooms are located. One parent stated they have used the children’s restroom located outdoors. LPA conducted three child interviews. Three out of three interviews revealed the children use their designated bathrooms and they have not used the staff bathroom.

Based on the information gathered the department has found that the allegations facility operates out of ratio adults use the children’s restroom to be SUBSTANTIATED: meaning that the allegation is valid because the preponderance of the evidence standard has been met.

As a result of the substantiated allegations, Type A citation will be issued on the attached LIC9099-D for violation of CCR 101216.3(b) and Type B citation will be issued for violation of CCR 101239(i).

Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children who are currently enrolled as well as parents/guardians of children newly enrolled at the facility during the next 12 months. Parents/guardians must acknowledge receipt of this report and citation by signing a LIC 9224, “ACKNOWLEDGEMENT OF RECEIPT OF LICENSING REPORTS”. A copy of this form should be placed in each child file upon receipt from parent.

Exit interview conducted with director, Cindy Alvarado, and a copy of this report was provided. The director was provided a copy of their Appeal Rights (LIC9058) and the director’s signature on this form acknowledges receipt of these rights. A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2024
LIC9099 (FAS) - (06/04)
Page: 6 of 8
Control Number 03-CC-20240620101110
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: MARCONI MONTESSORI SCHOOL
FACILITY NUMBER: 343625016
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/15/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/16/2024
Section Cited
CCR
101216.3(b)
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101216.3 Teacher-Child Ratio (b) The licensee may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children in attendance.


This requirement is not met as evidenced by:
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LPA will return to the facility to observe teacher-child ratio are being met.
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Based on interview, observation, and record review, the licensee did not comply with the section cited above as facility was not operating within ratio requirements, which poses/posed an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2024
LIC9099 (FAS) - (06/04)
Page: 7 of 8
Control Number 03-CC-20240620101110
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: MARCONI MONTESSORI SCHOOL
FACILITY NUMBER: 343625016
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/15/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/15/2024
Section Cited
CCR
101239(i)
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101239 Fixtures, Furniture, Equipment and Supplies (i) There shall be one toilet and one handwashing fixture, separate from and in addition to the number of toilets and handwashing fixtures required, designated.. for use by staff, and for emergency use. ...
This requirement is not met as evidenced by:
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Director will include a reminder regarding adult bathroom use to all staff and parents in the weekly update. Director will post a sign near children bathrooms as a reminder for use by only children. Director will CC LPA on the email once completed and send a photo to verify poster has been hung.
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Based on interview, the licensee did not comply with the section cited above as staff and adults have used the toilet and handwashing fixture designated for children, which poses/posed an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2024
LIC9099 (FAS) - (06/04)
Page: 8 of 8