343625307-9-6-2024-03-CC-NDUY-D8YPWD-20240910114035

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343625307
Report Date: 09/06/2024
Date Signed: 09/06/2024 01:44:00 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/24/2024 and conducted by Evaluator Jennifer Velasco

COMPLAINT CONTROL NUMBER: 03-CC-20240724093659

FACILITY NAME:	LEARNING PATCH CHILDREN'S CENTER		FACILITY NUMBER:	343625307
ADMINISTRATOR:	TSCHOEPE, DIANA		FACILITY TYPE:	860
ADDRESS:	6045 MARGO DRIVE		TELEPHONE:	(916) 741-7572
CITY:	ORAGEVALE	STATE: CA	ZIP CODE:	95662
CAPACITY:	100	CENSUS: 38	DATE:	09/06/2024
		UNANNOUNCED	TIME BEGAN:	12:00 PM
MET WITH:	Diana Tschoepe		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Facility is operating out of ratio
Staff did not ensure that facility was kept clean
Staff did not meet children’s diapering needs
Daycare children are being left unattended
Staff did not ensure that facility was free of bugs
Staff left daycare children outside in 110 degrees without access to water
Staff did not provide a comfortable environment for children

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Jennifer Velasco met with Facility Representative, Director Diana Tschoepe (Representative), for the purpose of conducting an unannounced complaint investigation inspection pertaining to the above allegations. The purpose of today's inspection was explained to Representative. During today's inspection, LPA toured the facility, observed care, conducted interviews, and presented findings. Records reviews, LPA's observations, and multiple witness interviews failed to corroborate the allegations that the facility was operating out of ratio, was not kept clean, did not meet children's diapering needs, left children unattended, or left children outside without water. Witness statements showed there is an occasional bug in the facility or in the yard, but the facility has an exterminator service and appears to keep the facility as free of insects as much as is humanly possible. Witness statements also failed to corroborate the allegation that the staff does not provide a comfortable environment for children. Although the allegation(s) may have happened, there is not a preponderance of evidence to prove the allegations; therefore, the allegations are unsubstantiated. Exit interview was conducted and report was reviewed with Facility Representative, Diana Tschoepe. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Jennifer Velasco
LICENSING EVALUATOR SIGNATURE:	DATE: 09/06/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/06/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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