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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343625307
Report Date: 10/01/2025
Date Signed: 10/01/2025 03:33:11 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/23/2025 and conducted by Evaluator Gagandeep Singh
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250923145006
FACILITY NAME:LEARNING PATCH CHILDREN'S CENTERFACILITY NUMBER:
343625307
ADMINISTRATOR:TSCHOEPE, DIANAFACILITY TYPE:
860
ADDRESS:6045 MARGO DRIVETELEPHONE:
(916) 741-7572
CITY:ORANGEVALESTATE: CAZIP CODE:
95662
CAPACITY:114CENSUS: 19DATE:
10/01/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Deena Nickel & Aaliyah HarrisTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Staff did not prevent day care child from repeatedly biting other day care child while in care.
Facility did not provide parents with licensing reports documenting Type A deficiencies.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Gagandeep Singh met with the facility representative, Deena Nickel and Aaliyah Harris, to deliver the findings of the complaint. Upon LPA's arrival, there were 19 children in care.
During the investigation, LPA inspected the facility, reviewed records and interviewed the facility staff. During the investigation, it was found that there were multiple incidents of a child bitting other children in 'Toddler' classroom. It was found that the staff failed to kept the bitting child injuring other children in care. During the record review, LPA did not observe the acknowledgement signed by parents for accepting the Type A deficiencies cited on August 19, 2025. LPA reminded the facility representative that the copy of Type A deficiency must be provided to the parents/authorized representative within next buisness day and have form LIC 9224 signed as acknowledgement. Based on the interviews and record review, the preponderance of evidence standard has been met, therefore, the above allegations are found to be SUBSTANTIATED. See next page for deficiencies cited today. Type Acknowledgement forms are to be signed by current parent of the facility and new parents for the next twelve months. LIC 9224 and Appeal Rights were provided. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed and provided to the facility representative.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Gagandeep Singh
LICENSING EVALUATOR SIGNATURE:

DATE: 10/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20250923145006
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: LEARNING PATCH CHILDREN'S CENTER
FACILITY NUMBER: 343625307
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/01/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/02/2025
Section Cited
CCR
101223(a)(2)
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To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met as evidenced, it was found that there children in Toddler classroom got bitten by a child multiple times.
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Facility agreed to conduct all staff training on children personal rights and bitting policy.
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This is considered as an immediate risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Gagandeep Singh
LICENSING EVALUATOR SIGNATURE:

DATE: 10/01/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20250923145006
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: LEARNING PATCH CHILDREN'S CENTER
FACILITY NUMBER: 343625307
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/01/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/10/2025
Section Cited
HSC
1596.8595(c)(1)
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A licensed child day care facility shall provide to the parents or guardians of each child receiving services in the facility copies of any licensing report that documents any Type A citation that represents an immediate risk to the health, safety, or personal rights b
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Facility representative agreed to provide the copies of the report to all currently enrolled parents and any family enrolled in next 12 months.
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of children in care as set forth in paragraph (1) of subdivision (a) of Section 1596.893b. The licensee shall keep verification of receipt in each child's file. This requirement is not met as evidenced from record review, LPA did not obsreve the acknowledgment from parents of receiving the Type A deficiency report from August 19, 2025, which poses/posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Gagandeep Singh
LICENSING EVALUATOR SIGNATURE:

DATE: 10/01/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3