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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343625410
Report Date: 06/04/2025
Date Signed: 06/04/2025 02:56:04 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/27/2025 and conducted by Evaluator Stephanie Piring
COMPLAINT CONTROL NUMBER: 03-CC-20250327123222
FACILITY NAME:LIL' SCHOOLFACILITY NUMBER:
343625410
ADMINISTRATOR:GLORIA ROWE-JOHNSONFACILITY TYPE:
860
ADDRESS:8089 MADISON AVENUE #11TELEPHONE:
(916) 962-2137
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95610
CAPACITY:135CENSUS: 60DATE:
06/04/2025
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Celest DoranTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Staff did not ensure proper teacher-child ratios are maintained ;
Staff do not have proper qualifications
INVESTIGATION FINDINGS:
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On June 4, 2025 Licensing Program Analysts (LPA) Stephanie Piring met with Facility Representative Celest Doran to deliver complaint investigation findings. Upon arrival LPA observed 6 infants being supervised by 2 staff, 8 napping toddlers being superviesed by 2 staff, and 46 napping preschool age children being superviesd by 4 staff across 3 classrooms.

It was alleged staff did not ensure proper teacher-child ratios are maintained, and staff do not have proper qualifications. During the course of the investigation, LPA made observations, conducted interviews with staff, and reviewed relevent documentation. Interviews with staff revealed staff memebers without teacher qualifications were in ratio with children making the classroom out of ratio. Review of employee files and name to face sheets also revealed that staff memebers without propper teacher qualifications were left in ratio with children. Based on witness statements and record review, the facility did not ensure proper teacher-child ratios were maintained. The preponderance of evidence standard has been met, therefore the above allegations are SUBSTANTIATED.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 06/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20250327123222
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: LIL' SCHOOL
FACILITY NUMBER: 343625410
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/04/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/05/2025
Section Cited
CCR
101216.1
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(c) To be a fully qualified teacher...
(1) Twelve post-secondary semester or equivalent quarter units in early childhood education or child development completed, with passing grades, at an accredited or approved college or university; and at least six months of work experience in a licensed child care center or comparable group child care program.

This requirement is not met as evidenced by:
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Facility will submit a Plan of Correction by 4pm on POC date.

Since the change of management in April of 2025, staff have enrolled in the requried classes, and have been trained on proper teacher- child ratio.
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based on observations and record review, the facility did not comply with the section cited above as staff observed in the classrooms do not meet the qualifications, which poses an immediate health, safety, or personal rights risk to persons in care.

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Type A
06/05/2025
Section Cited
CCR
101216.3(a)
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Teacher-Child Ratio: (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below. (b) The licensee may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children...

This requirement is not met as evidenced by:
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Facility will submit a Plan of Correction by 4pm on POC date.

Since the change of management in April of 2025, staff have enrolled in the requried classes, and have been trained on proper teacher- child ratio.
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based on witness statement and record review, the facility did not comply with the section cited above as staff observed in the classrooms do not meet the qualifications, which poses an immediate health, safety, or personal rights risk to persons in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 06/04/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 03-CC-20250327123222
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: LIL' SCHOOL
FACILITY NUMBER: 343625410
VISIT DATE: 06/04/2025
NARRATIVE
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The Facility Representative was informed that this report dated 06/04/25 documents two Type A citation and must be posted for parental review for 30 consecutive days. The facility must also provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in each child's file for verification. Exit interview was conducted and a copy of this report was given to the Facility Representative Celest Doran. Notice of site was given and must remain posted for parental review for 30 days. Appeal rights were provided.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 06/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3