<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343625462
Report Date: 07/09/2026
Date Signed: 07/09/2026 01:22:51 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/15/2026 and conducted by Evaluator Tanya Washington
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260515151738
FACILITY NAME:ALTON, AMBERFACILITY NUMBER:
343625462
ADMINISTRATOR:ALTON, AMBERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 752-4001
CITY:NORTH HIGHLANDSSTATE: CAZIP CODE:
95660
CAPACITY:14CENSUS: 7DATE:
07/09/2026
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Amber AltonTIME COMPLETED:
02:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child sustained an injury due to lack of supervision
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On Thursday, July 9, 2026, Licensing Program Analyst (LPA) Tanya Washington met with Licensee, Amber Alton, for an unannounced complaint investigation to deliver the findings regarding the allegation listed above. Upon arrival, LPA observed the Licensee providing care and supervision to seven children.

It was alleged that a child sustained an injury at the facility due to a lack of supervision. During the investigation, LPA conducted interviews, reviewed facility records, and made observations. LPA learned that while the Licensee was away from the facility, Staff #1 was supervising the children. Staff #1 stated that Child #1 tripped over their own feet, fell, and cried briefly. Staff #1 immediately checked the child for injuries and observed no visible marks. The child stopped crying after a short time and returned to normal activities. At pick-up, the child's authorized representative observed a knot on the child's forehead. Interviews confirmed that the parent did not seek medical attention.

Continued on LIC9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Tanya Washington
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20260515151738
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ALTON, AMBER
FACILITY NUMBER: 343625462
VISIT DATE: 07/09/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Based on the information obtained, there was insufficient evidence to support that the child's injury occurred due to a lack of supervision. Therefore, the allegation is unsubstantiated, meaning there is insufficient evidence to prove the allegation. No deficiencies are being cited.

Notice of site visit posted and appeal rights are provided and explained.

SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Tanya Washington
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2