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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343626464
Report Date: 07/09/2026
Date Signed: 07/22/2026 09:19:13 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/15/2026 and conducted by Evaluator Andrea Cortez
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260415150903
FACILITY NAME:LEARNING EXPERIENCE, THEFACILITY NUMBER:
343626464
ADMINISTRATOR:GILL, STEPHANIEFACILITY TYPE:
860
ADDRESS:8330 ELK GROVE FLORIN RDTELEPHONE:
(916) 525-9513
CITY:SACRAMENTOSTATE: CAZIP CODE:
95829
CAPACITY:162CENSUS: 43DATE:
07/09/2026
UNANNOUNCEDTIME BEGAN:
03:20 PM
MET WITH:Stacie BuckinghamTIME COMPLETED:
04:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff mishandled a daycare child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
This is amended report.Licensing program analyst (LPA) Andrea Cortez met with Center Director (CD) Stacie Buckingham for the purpose of conducting an unannounced complaint investigation inspection to deliver findings pertaining to the above allegation.It was alleged that staff engaged in aggressive behavior towards a child on two separate occasions. It was stated that the staff was seen snatching an item from the child and pulling the child aggressively into the classroom.During the investigation LPA conducted interviews, made observations to the playground turf and requested documents. During interviews a parent stated that they had not observed any aggressive behavior between teachers and children.Teacher interviews consistently describe the staff member as loving, caring and always willing to help.Information obtained through parent and teacher interviews observations of the playground and review of available documentation did not cooperate the allegation. Although the allegation may have happened there is not a preponderance of evidence to prove the allegation therefore the allegation is unsubstantiated. Exit interview was conducted and report was reviewed with CD. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Andrea Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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