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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343627711
Report Date: 08/26/2026
Date Signed: 08/31/2026 02:11:53 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/02/2026 and conducted by Evaluator Amanda Sutter
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260702164711
FACILITY NAME:CREATIVE CORNER ACADEMYFACILITY NUMBER:
343627711
ADMINISTRATOR:LASHLEY, AMBERFACILITY TYPE:
860
ADDRESS:4331 GALBRATH DRIVETELEPHONE:
(916) 549-9558
CITY:SACRAMENTOSTATE: CAZIP CODE:
95842
CAPACITY:52CENSUS: 26DATE:
08/26/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Wanda WoodsTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Staff do not ensure they are not out of ratio
INVESTIGATION FINDINGS:
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On 8/26/2026, Licensing Program Analyst (LPA) Amanda Sutter met with Director Wanda Woods for the purpose of a complaint investigation. Upon arrival, LPA observed 16 children in the preschool component supervised by 3 staff and 10 children in the infant component supervised by 3 staff.

It was alleged that staff do not ensure they are not out of ratio. At 9:05 AM, LPA and Director observed five children in the infant classroom with one staff. Two children were in swings, two children were in cribs, and Staff 1 (S1) was changing the diaper of one child. S1 stated that a staff member from outside had brought the child inside to be changed. Director stated that the rest of the infant children were outside in the infant play area. After S1 finished changing the child's diaper, Director took the child outside to the play area. Outside, LPA observed two staff supervising five additional children. LPA conducted interviews throughout the complaint process and did not learn of any other instances when the facility was out of ratio.

PAGE 1. CONTINUED ON LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20260702164711
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: CREATIVE CORNER ACADEMY
FACILITY NUMBER: 343627711
VISIT DATE: 08/26/2026
NARRATIVE
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Based on interviews, the preponderance of evidence standard has been met; therefore, the above allegations are SUBSTANTIATED.

Based on the inspection, one Title 22 Deficiencies has been issued on the attached LIC 809-D. The Director was informed that this report dated 8/26/2026 documents one Type A citation regarding ratio which shall be posted for 30 consecutive days. The director shall also provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Wanda Woods. Appeal rights were provided.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20260702164711
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: CREATIVE CORNER ACADEMY
FACILITY NUMBER: 343627711
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/26/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/27/2026
Section Cited
CCR
101416.5(b)
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101416.5 Staff-Infant Ratio (b) There shall be a ratio of one teacher for every four infants in attendance.

This requrement was not met as evidenced by:
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Director stated she will be conducting a training with infant staff regarding ratio. Director will send verification of staff training to LPA. LPA will also return to observe that ratio is being followed.
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Based on observation, one infant staff was supervising 5 children at 9:05 AM, which poses an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3