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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 344500476
Report Date: 07/10/2026
Date Signed: 07/10/2026 10:54:58 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/12/2026 and conducted by Evaluator Jennie Tedlos
COMPLAINT CONTROL NUMBER: 53-CC-20260512095648
FACILITY NAME:LANKENAU, PEGGY & MICHAELFACILITY NUMBER:
344500476
ADMINISTRATOR:LANKENAU, PEGGY & MICHAELFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(925) 519-6488
CITY:ELK GROVESTATE: CAZIP CODE:
95624
CAPACITY:14CENSUS: DATE:
07/10/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Peggy LankenauTIME COMPLETED:
11:10 AM
ALLEGATION(S):
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Licensee hit child in care.
INVESTIGATION FINDINGS:
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On July 10, 2026, Licensing Program Analysts (LPAs) Jennie Tedlos and Deborah Khashe met with Licensee, Peggy Lankenau to deliver the findings of the complaint investigation regarding the above allegation. LPA's observed 0 children in care.

LPA Tedlos conducted an investigation regarding the complaint allegation listed above. LPA toured the facility, and throughout the investigation conducted interviews with the Reporting Party (RP), the Licensee Peggy Lankenau (L1), Children, Parents of children enrolled at the facility, and former staff members that worked at and with the facility.
It was alleged that the Licensee hit a child in care. L1 stated that the disciplinary practices at the facility include taking time outs in a time out chair or sitting at the table with L1 to take a break. L1 states that the facility does not and has not ever practiced corporal punishment. Other interviews revealed that as a form...

Report continues on 9099-c...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 53-CC-20260512095648
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: LANKENAU, PEGGY & MICHAEL
FACILITY NUMBER: 344500476
VISIT DATE: 07/10/2026
NARRATIVE
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of discipline, L1 has flicked children’s hands or used the back of L1’s hand to hit children on the mouth. Interviews revealed that these disciplinary actions were called “pops”.

Based on interviews conducted the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

LPAs informed the Licensee, Peggy Lankenau, that this report dated 07/10/2026 documents 1 Type-A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

LPAs also informed the Licensee to provide a copy of this licensing report that documents 1 Type-A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child’s file for verification.

A notice of site visit was given and must remain posted for 30 days. Exit interview was conducted and the report was reviewed with the Licensee, Peggy Lankenau. Appeal rights were provided. Failure to comply with posting requirements will result in an immediate civil penalty of $100.

SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2026
LIC9099 (FAS) - (06/04)
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Control Number 53-CC-20260512095648
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: LANKENAU, PEGGY & MICHAEL
FACILITY NUMBER: 344500476
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/10/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
07/11/2026
Section Cited
CCR
102423(a)(4)
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Personal Rights (a) Each child …shall have certain rights that shall not be waived or abridged by the licensee...These rights include...:…(4) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse... This regulation was
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Licensee will watch and review the CDSS Department's training video on Personal Rights. Licensee will send LPA Tedlos a statement indicating that she has watched and understands the video.
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...not met as evidenced by: LPA learned through interviews that L1 has flicked the back of children’s hands and used L1’s hand to hit children’s mouths as a form of discipline. This is an immediate health, safety, or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2026
LIC9099 (FAS) - (06/04)
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