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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 344500587
Report Date: 02/15/2023
Date Signed: 02/15/2023 11:26:52 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/14/2022 and conducted by Evaluator Salene Mayberry
COMPLAINT CONTROL NUMBER: 53-CC-20221214165221
FACILITY NAME:SHELDON ACRES CHILD DEVELOPMENT CENTERFACILITY NUMBER:
344500587
ADMINISTRATOR:STEFANIE THOMPSONFACILITY TYPE:
850
ADDRESS:10393 PLEASANT GROVE SCHOOL RDTELEPHONE:
(916) 718-7421
CITY:ELK GROVESTATE: CAZIP CODE:
95624
CAPACITY:100CENSUS: 47DATE:
02/15/2023
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Stefanie ThompsonTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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1. Staff handled day-care children in a rough manner leading to injury
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Salene Mayberry met with Director, Stefanie Thompson, to deliver findings of the complaint investigation regarding the above allegation.

Investigator Sergio Guerra from the Department’s Investigation Branch conducted the complaint investigation. It was alleged that “staff handled day-care children in a rough manner leading to injury”. Investigator Guerra obtained medical records and conducted interviews with center and therapy staff, as well as families and children in care. The investigation revealed that Child #1 suffered an injury requiring medical attention after a staff member pulled on the child’s arm. Interviews revealed people witnessing facility staff picking up, "prompting”/moving children by picking them up by their arms, and facility staff indicated they had picked children up by their arms at times. Child #2 also disclosed that staff had pulled their arm and that it hurt.

Report continued on LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Salene Mayberry
LICENSING EVALUATOR SIGNATURE:

DATE: 02/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 53-CC-20221214165221
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
FACILITY NAME: SHELDON ACRES CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 344500587
VISIT DATE: 02/15/2023
NARRATIVE
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Director Thompson stated that she has never witnessed staff pulling children by their arms, she doesn’t believe staff would do that and believes that the incident happened as a result of an accident with another child.

Based on a preponderance of evidence obtained the complaint regarding the above allegation was SUBSTANTIATED.

A Type A deficiency was cited on the subsequent page (LIC9099-D) of this report.

Upon receipt of Type A citations, the Director shall post and provide copies of the LIC9099-D for parents/guardians of children in care and for parents/guardians of newly enrolled children for the next 12 months. Director must also keep the signed LIC9224, Acknowledging Receipt of LIC9099-D in each child's file

An Exit interview was conducted, and the report was reviewed with Director. Appeal Rights and a copy of the report were printed and provided to Director. A Notice of Site Visit was posted by LPA and must remain posted for 30 days. A failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Salene Mayberry
LICENSING EVALUATOR SIGNATURE:

DATE: 02/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/15/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 53-CC-20221214165221
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

FACILITY NAME: SHELDON ACRES CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 344500587
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/15/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/16/2023
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights:…(3) To be free from corporal or unusual punishment, infliction of pain…This requirement was not met as evidenced by:
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Director will have all staff under the preschool license (8 teachers and 2 aids) complete the following training courses, consisting of 24 hours, and will provide LPA with certificates of completion. The courses will be Health and Safety, The Three Rs of Early Childhood and Trauma Informed Care.
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On November 28, 2022, a child in care suffered an injury requiring medical attention after Staff #1 pulled on the child’s arm. This poses and immediate risk to the health and safety of children in care.
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Staff #1 and Staff #2 will complete the trainings within one week, and the remaining staff will have 30 days to complete the trainings.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Salene Mayberry
LICENSING EVALUATOR SIGNATURE:

DATE: 02/15/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/15/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3