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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 344500882
Report Date: 11/08/2024
Date Signed: 11/08/2024 01:08:33 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/19/2024 and conducted by Evaluator Corina Beckby
COMPLAINT CONTROL NUMBER: 53-CC-20240819170612
FACILITY NAME:L'ACADEMY LANGUAGE IMMERSION PRESCHOOL ELK GROVEFACILITY NUMBER:
344500882
ADMINISTRATOR:WRIGHT, KATHERINEFACILITY TYPE:
850
ADDRESS:2501 W TARON CTTELEPHONE:
(408) 916-7536
CITY:ELK GROVESTATE: CAZIP CODE:
95757
CAPACITY:80CENSUS: 13DATE:
11/08/2024
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Esther GonzalezTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Lack of Supervision: Staff are not sufficiently supervising daycare child
INVESTIGATION FINDINGS:
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On 11/08/24, Licensing Program Analyst (LPA) Corina Beckby met with Site Director, Esther Gonzalez to deliver the findings regarding the above allegation. The facility census was 13 children.

During the course of the investigation LPA toured the facility, conducted classroom observations and interviews with staff, parents and children, obtained and reviewed pertinent documents to assist with the investigation. It was alleged that staff are not sufficiently supervising Child#1 to prevent the child from disrupting the classroom. Interviews and class observation were consistent in confirming that Child #1 is disruptive throughout the day and that staff are not providing the necessary care and supervision to prevent it or provide guidance and classroom management.

Continued on LIC 9099-C...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Corina Beckby
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 53-CC-20240819170612
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: L'ACADEMY LANGUAGE IMMERSION PRESCHOOL ELK GROVE
FACILITY NUMBER: 344500882
VISIT DATE: 11/08/2024
NARRATIVE
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In addition to Child#1, two other children have been grabbing items from others, 1 has hit another child’s parent, and have been disrupting nap time, posing a risk to the health and safety of children in care. Site Director stated that facility staff has been working with a specialist from the Sacramento County Office of Education on a weekly basis, receiving guidance, strategies for staff and outside resources to help provide a safer learning environment for all children.

Based on interviews, file review, and observations conducted, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED.



LPA informed Site Director, Esther Gonzalez, that this report dated 11/08/2024, documents a Type A citation that is an immediate Health and Safety, or Personal Rights risk to persons in care. An 809-D is issued for the deficiency. Upon receipt of a Type A deficiency, licensee shall post the report for 30 days in addition to the Notice of Site Visit. LPA informed the licensee to provide a copy of this licensing report dated 11/08/24 that documents a Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. If these requirements are not met, civil penalties will be assessed.

An Exit interview was conducted, and the report was reviewed with Site Director, Esther Gonzalez. LPA posted a notice of site visit. Licensee understands the Notice must remain posted for 30 days and that a failure to comply with posting requirements shall result in an immediate civil penalty of $100. Appeal Rights were provided. A copy of this report will remain on file for a period of three years for public review upon request. The licensee's signature on this form acknowledges receipt of this form.
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Corina Beckby
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 53-CC-20240819170612
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: L'ACADEMY LANGUAGE IMMERSION PRESCHOOL ELK GROVE
FACILITY NUMBER: 344500882
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/08/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/13/2024
Section Cited
CCR
101229(a)
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Responsibility for Providing Care and Supervision 101229(a) The licensee shall provide care and supervision as necessary to meet the children's needs.
This requirement was not met as evidence by:
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The facility will continue to work with County Office of Education to help with resources. Site Director (SD) will talk to staff about supervision and how to support one another. Staff will partner with parents to develop better relationships. Staff will watch
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Interviews and observations confirmed children are not adequately supervised by staff resulting in children’s disruptive behaviors creating a health and safety risk to other children.
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Department videos on Personal Rights, Supervision and Preventing Exclusion and Expulsion from Day care. SD will work with upper management for more resources. SD will notify LPA when staff meeting took place. Staff will write a statement (signed and dated) saying they watched the videos, understand importance of supervision and adhere to Licensing regulations.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Corina Beckby
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2024
LIC9099 (FAS) - (06/04)
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