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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 344501305
Report Date: 02/12/2026
Date Signed: 02/12/2026 01:16:31 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2026 and conducted by Evaluator Katy Velazquez
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20260113161152
FACILITY NAME:SULTANI, SONIAFACILITY NUMBER:
344501305
ADMINISTRATOR:SULTANI, SONIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 846-6441
CITY:ELK GROVESTATE: CAZIP CODE:
95758
CAPACITY:14CENSUS: 4DATE:
02/12/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Sonia SultaniTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Licensee is not providing a safe environment for day care child(ren) in care.
INVESTIGATION FINDINGS:
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On 02/12/2026, Licensing Program Analyst Katy Velazquez (LPA) conducted an unannounced complaint investigation to deliver the findings for the above allegation. LPA arrived at the Family Child Care Home (FCCH) and disclosed the purpose of the visit. L1 granted entrance and LPA observed 2 infants, 1 preschooler, and 1 school aged child being supervised by L1 and her spouse. LPA accessed Guardian to determine that all required adults were background cleared and associated to the license.
Throughout the course of the investigation, LPA conducted physical plant inspections, on-site observations, interviews, reviewed and collected documentation. It was alleged that the Licensee is not providing a safe environment for day care children because walkers and bouncers were being used in the FCCH. LPA observed walkers and bouncers in use during 2 field visits to the FCCH. Based on observations conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. A Type-B deficiency was cited on a subsequent 9099-D page. LPA provided Licensee Appeal Rights to L1. A Notice of Site visit was posted by LPA and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Katy Velazquez
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 53-CC-20260113161152
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: SULTANI, SONIA
FACILITY NUMBER: 344501305
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/12/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/20/2026
Section Cited
HSC
1596.846(b)
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(b) A baby walker shall not be kept or used on the premises of a child day care facility.

This regulation was not met as evidenced by LPA observing walkers and saucers in use with day care children on 01/12/2026 and again on 01/20/2026.
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Licensee will email LPA a written statement that she has removed the walkers, saucers, and bouncers from the premises of the Family Child Care Home.
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 This poses/posed a potential health, safety or personal rights risk to person(s) in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Katy Velazquez
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2026 and conducted by Evaluator Katy Velazquez
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20260113161152

FACILITY NAME:SULTANI, SONIAFACILITY NUMBER:
344501305
ADMINISTRATOR:SULTANI, SONIAFACILITY TYPE:
810
ADDRESS:8986 OSTERVILLE DRTELEPHONE:
(916) 846-6441
CITY:ELK GROVESTATE: CAZIP CODE:
95758
CAPACITY:14CENSUS: 4DATE:
02/12/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Sonia SultaniTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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9
Day care child sustained an unexplained injury while in care.
INVESTIGATION FINDINGS:
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n 02/12/2026, Licensing Program Analyst Katy Velazquez (LPA) conducted an unannounced complaint investigation to deliver the findings for the above allegation. LPA arrived at the Family Child Care Home (FCCH) and disclosed the purpose of the visit. L1 granted entrance and LPA observed 2 infants, 1 preschooler, and 1 school aged child being supervised by L1 and her spouse. LPA accessed Guardian to determine that all required adults were background cleared and associated to the license.
Throughout the course of the investigation, LPA conducted physical plant inspections, on-site observations, interviews, reviewed and collected documentation. It was alleged that a day care child sustained an unexplained injury while in care on 01/12/2026. Licensee observed a red mark above an infant's ankle on 01/12/2026. Video Footage showed that Licensee notified the parent of the mark during pick-up of the infant on 01/12/2026. 2 LPAs were present at the FCCH on 01/12/2026 and did not observe any injury occur.
Based on interviews, observations, documentation, and other information gathered, there was not a preponderance of evidence to prove or negate the allegation, therefore the allegation is UNSUBSTANTIATED. In the areas that were evaluated on 02/12/2026, no deficiencies were cited during today's inspection. An exit interview was conducted with Licensee Sultani and Appeal Rights were provided by LPA. A Notice of Site visit was posted by LPA and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Katy Velazquez
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5