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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 345002797
Report Date: 11/04/2021
Date Signed: 11/04/2021 02:06:36 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., STE. 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/27/2021 and conducted by Evaluator Angela Hood
COMPLAINT CONTROL NUMBER: 25-AS-20211027110632
FACILITY NAME:OAKMONT OF FAIR OAKSFACILITY NUMBER:
345002797
ADMINISTRATOR:CONDIE, NATHANFACILITY TYPE:
740
ADDRESS:8484 MADISON AVE.TELEPHONE:
(916) 633-1001
CITY:FAIR OAKSSTATE: CAZIP CODE:
95628
CAPACITY:128CENSUS: 63DATE:
11/04/2021
UNANNOUNCEDTIME BEGAN:
01:10 PM
MET WITH:Ricky David TIME COMPLETED:
01:30 PM
ALLEGATION(S):
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9
-Facility staff did not follow physicians order to obtain resident's contact lenses
-Facility staff did not safeguard resident's personal property
INVESTIGATION FINDINGS:
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2
3
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5
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7
8
9
10
11
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13
Licensing Program Analysts (LPAs) Angela Hood and Michael Hood arrived at the facility today and met with Ricky David, Executive Director, to open a complaint investigation into the allegations listed above. Facility currently does not have any COVID-19 positive cases. LPAs wore N95 masks and were screened by facility upon entry. Facility staff wore masks in the care home.

This complaint was entered under the wrong facility number.

Based on records reviewed, the above allegations are found to be UNFOUNDED. A finding that the allegations are unfounded means that the allegations are false, could not have happened, and/or is without a reasonable basis.

A copy of this report has been provided to facility. Exit interview conducted.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Maribeth SentyTELEPHONE: (916) 214-0485
LICENSING EVALUATOR NAME: Angela HoodTELEPHONE: 650-676-0390
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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