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13 | On 8/4/26, Licensing Program Analyst (LPA) Talwinder Bains arrived at the facility unannounced to deliver complaint findings into the allegations listed above and met with Administrator Danielle Hazziez.
Allegations- Staff made inappropriate comments towards residents Staff scolded residents. Unsubstantiated
Based on interviews conducted, the Department found insufficient evidence to support the allegations. Staff consistently stated they treat residents with kindness, compassion, dignity, and respect, and consider residents to be like family. No evidence was obtained during the investigation to substantiate that staff scolded residents. Staff further reported that residents’ family members are actively involved in their care and frequently present in the facility. Therefore, the allegation is unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
Exit interview conducted. Report left with facility. |