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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 345002831
Report Date: 02/02/2023
Date Signed: 02/02/2023 12:37:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO - RESIDENTIAL, 520 COHASSET RD., STE. 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/01/2022 and conducted by Evaluator Todd Tryon
PUBLIC
COMPLAINT CONTROL NUMBER: 25-AS-20221201115513
FACILITY NAME:PEOPLE'S CARE KRANS COURTFACILITY NUMBER:
345002831
ADMINISTRATOR:BRITT, AMANDAFACILITY TYPE:
735
ADDRESS:8530 KRANS COURTTELEPHONE:
(909) 287-3557
CITY:ANTELOPESTATE: CAZIP CODE:
95843
CAPACITY:4CENSUS: 4DATE:
02/02/2023
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Trinette DriskellTIME COMPLETED:
01:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility does not have access to a thermometer
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
 On 2/2/2023 LPA Tryon arrived at the facility to continue the complaint. LPA met with staff Trinette Driskell.
LPA was screened at the door for COVID symptoms and temperature taken with facility thermometer.
LPA has spoken with staff and made 2 visits. At LPA visits, there was a functioning thermometer present. Staff had noted that when the incident involved in this allegation took place a resident had broken the stand where the thermometer is kept at the door, and the previous thermometer was broken. Staff had immediately notified the Administrator, who ordered a new one. It did take a day or two to arrive. Staff deny that there was a roughly 2 week period without a thermometer in the house; that it was re-ordered immediately and replaced. It appears the facility made attempts in good faith to follow the guidelines related to COVID.
Since the accounts of the incident differ, it is not possible to say if it was longer than a day or two; therefore, the allegation is Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Troy Ordonez
LICENSING EVALUATOR NAME: Todd Tryon
LICENSING EVALUATOR SIGNATURE:

DATE: 02/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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