345002854-4-22-2026-59-AS-LMUZ-DTRPVS-20260504113935

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 345002854
Report Date: 04/22/2026
Date Signed: 04/22/2026 09:29:28 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/01/2026 and conducted by Evaluator Talwinder Bains

COMPLAINT CONTROL NUMBER: 59-AS-20260401114751

FACILITY NAME:	ALMOND GROVE ASSISTED LIVING		FACILITY NUMBER:	345002854
ADMINISTRATOR:	SUMMERHAYS, PRESTON		FACILITY TYPE:	740
ADDRESS:	6135 ALMOND AVENUE		TELEPHONE:	(916) 988-7506
CITY:	ORANGEVALE	STATE: CA	ZIP CODE:	95662
CAPACITY:	78	CENSUS: 58	DATE:	04/22/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Administrator, Preston Summerhays		TIME COMPLETED:	09:35 AM

ALLEGATION(S):

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Facility did not complete doctors order timely.

INVESTIGATION FINDINGS:

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On 4/22/26, Licensing Program Analyst (LPA) Talwinder Bains arrived unannounced to deliver complaint findings for allegations listed above. LPA met with Administrator, Preston Summerhays during today's visit and explained the purpose of the visit.

The department conducted records review, interviews with staff to investigate this allegation. Staff interviews reflected that residents medical and dental needs were met and there were no issues. This complaint allegation was about facility was not completing Cologuard (stool test) for resident, R1 which was ordered by R1s physician without any specific timeframe. Record review and staff interviews indicated that facility was not successful to get the stool specimen from R1 due to R1s health conditions, but it was learnt that facility has completed this task during the complaint investigation. There was insufficient information available as how facility was not completing doctor’s orders in timely way for R1, therefore, this allegation was Unsubstantiated. A finding that the complaint allegations is UNSUBSTANTIATED means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

Exit interview conducted. A copy of this report was provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Talwinder Bains
LICENSING EVALUATOR SIGNATURE:	DATE: 04/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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