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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 345920232
Report Date: 07/15/2026
Date Signed: 07/15/2026 11:04:20 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/09/2026 and conducted by Evaluator Kerry Hiratsuka
COMPLAINT CONTROL NUMBER: 59-AS-20260709162518
FACILITY NAME:SHARE THE CAREFACILITY NUMBER:
345920232
ADMINISTRATOR:PREET, RAMANFACILITY TYPE:
740
ADDRESS:341 ALLAIRE CIRCLETELEPHONE:
(916) 548-3195
CITY:SACRAMENTOSTATE: CAZIP CODE:
95835
CAPACITY:6CENSUS: 5DATE:
07/15/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Yanique DobsonTIME COMPLETED:
11:10 AM
ALLEGATION(S):
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facility not providing itemized bill for increase rent/care
facility not providing reassessment for increased care costs
Administrator failed to required notice regarding increase care costs
INVESTIGATION FINDINGS:
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Licensing Program Analyst Hiratsuka, conducted the investigation into the allegation above.

LPA spoke to Administrator via the phone and then reviewed the resident's file. Administrator stated she did increase the rate and didn't give the proper notice. There was verbal increase notifications but not written. LPA left a copy of the CA Health and Safety Code for two types of rate increases with this report.

Based on the interview, the allegation is substantiated.

Based on the information gathered through interviews, LPA was able to determine that the allegation is substantiated. Therefore, the Department finds the allegation to be Substantiated. A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.
Please see 9099-D for the deficiency sited
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Troy Ordonez
LICENSING EVALUATOR NAME: Kerry Hiratsuka
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 59-AS-20260709162518
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: SHARE THE CARE
FACILITY NUMBER: 345920232
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/15/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/05/2026
Section Cited
HSC
1569.655(a)
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Increase in fee rates for elderly residents; 90 days’ written notice standing amount of reasons for increase; application of section. If a licensee of a residential care facility for the elderly increases the rates of fees for residents or makes increases in any of its rate structures for services, the licensee shall provide no less than 90 days’ prior written notice to the residents or the residents’ representatives setting forth the amount of the increase and the reason or reasons for the increase,
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By 08/05/2026, the licensee shall submit in writing how they shall ensure the rate increases are issued per the California Health and Safety Code.
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including a description of the additional costs, except for an increase in the rate due to a change in the level of care of the resident.This requirement not met as evidence by the facility based on interview adn review of resident's file, the rate increase was done incorrectly which poses a potential health and safety risk to resident in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Troy Ordonez
LICENSING EVALUATOR NAME: Kerry Hiratsuka
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2026
LIC9099 (FAS) - (06/04)
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