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13 | On 6-2-2022 at 9:00 AM, Licensing Program Analyst (LPA) Avelina Martinez conducted an unannounced facility visit to deliver complaint findings. LPA met with Lupe Cajucom and explained the purpose of today's visit.
LPA Martinez toured the facility and conducted interviews. During the facility visits, LPA Martinez observed residents interact with staff, and they were able to communicate efficiently. Moreover, during the facility visits, LPA Martinez was able to communicate with staff with no communication issues. Residents reported having no issues at this facility. Due to the above noted information, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, and therefore the allegation is unsubstantiated.
An exit interview was conducted, and a copy of this report was provided to facility at the end of this visit. |