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32 | The results are as follows:
Allegation: Staff are not cleaning the residents room properly
The investigation determined Resident (R1) was admitted into the facility on 11/11/2013 with a private room. Upon admission, R1 signed an admission agreement that states the facility agrees to “provide weekly linen laundry service and apartment cleaning.” Since R1’s admittance, R1’s family member would provide additional housekeeping, however, due to COVID-19 and pre-cautionary measures, the facility limited access to only health care providers. Key witnesses stated they observed R1’s room to not be cleaned properly by the facility, however no further evidence was made available for review. The Department interviewed five (5) randomly selected residents who stated the facility does a “good job” with cleaning their rooms and laundry. R1 was unreliable for statements due to medical assessment. The Department conducted a virtual tour of the facility and resident rooms, and found the facility to be clean and in good repair.
Due to the above information the Department finds the allegation to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
As a result of this investigation, no deficiencies were cited, per Title 22 Regulations, Division 6.
Exit interview conducted via telephone due to COVID-19 and pre-cautionary measures. A copy of this report will be sent to facility. The Department is requesting the facility to send a signed copy of the report back to CCL.
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