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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 347000389
Report Date: 02/06/2025
Date Signed: 02/06/2025 12:36:17 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/10/2024 and conducted by Evaluator Talwinder Bains
COMPLAINT CONTROL NUMBER: 59-AS-20241210094329
FACILITY NAME:ATRIA EL CAMINO GARDENSFACILITY NUMBER:
347000389
ADMINISTRATOR:GEORGES, NATASHAFACILITY TYPE:
740
ADDRESS:2426 GARFIELD AVETELEPHONE:
(916) 488-5722
CITY:CARMICHAELSTATE: CAZIP CODE:
95608
CAPACITY:325CENSUS: 208DATE:
02/06/2025
UNANNOUNCEDTIME BEGAN:
12:10 PM
MET WITH:Sr Executive Director- Dana StanselTIME COMPLETED:
12:50 PM
ALLEGATION(S):
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Staff are not mitigating the spread of infectious outbreaks in the facility.
INVESTIGATION FINDINGS:
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On 02/06/25, Licensing Program Analyst (LPA) Talwinder Bains arrived unannounced at the facility to deliver the findings on the allegation cited above. LPA met with Sr Executive Director- Dana Stansel and explained the purpose of the visit.

During the course of this investigtaion, LPA conducted residents and staff interviews and file reviews.

The result finding of the allegation is as follow on LIC 9099-C.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Laura MunozTELEPHONE: (916) 263-4743
LICENSING EVALUATOR NAME: Talwinder BainsTELEPHONE: (916) 263-4700
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 59-AS-20241210094329
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ATRIA EL CAMINO GARDENS
FACILITY NUMBER: 347000389
VISIT DATE: 02/06/2025
NARRATIVE
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***Report Continued from 9099......

Allegation- Staff are not mitigating the spread of infectious outbreaks in the facility.

The Department conducted record review and interviewed three staff and three residents regarding this allegation. Complaint alleged that staff were not following infection control guidelines to mitigate the spread of outbreaks at the facility around Thanksgiving 2024. Three staff interviews indicated that there were 3-5 residents who got sick with stomach bug in November 2024 in Assisted Living but there were no confirmed cases of Norovirus outbreak for residents. It was learnt that facility reported all those cases to Department per requirement and sought appropriate medical care for those residents who were sick. Staff interviews indicated that they were following infection control guidelines per facility’s policy and there were no concerns in that area. Department interviewed three out of five residents who were sick with stomach bug, and they all stated that facility provided the necessary care and services to them and did not express any concerns. Department was unable to interview two other residents who were sick at that time as one had moved out from facility on 12/31/24 and other one was not available for interview. Based on this information, it has been evaluated that facility staff followed infection control guidelines regarding this matter and there were no concerns, therefore this allegation was found to be UNFOUNDED.

Based on information obtained, LPA finds the allegation to be UNFOUNDED-means that the allegation is false, could not have happened, and/or is without a reasonable basis.


Exit interview conducted, and a copy of the report was provided.



SUPERVISOR'S NAME: Laura MunozTELEPHONE: (916) 263-4743
LICENSING EVALUATOR NAME: Talwinder BainsTELEPHONE: (916) 263-4700
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2