1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25 | On 12/6/24, at 3:20pm Licensing Program Analysts (LPAs) Kevin Gould and Holly Williams conducted an unannounced case management deficiencies inspection to deliver a civil penalty. LPA met with Director of Care, Misty Wilson, and together discussed the Department’s findings.
On October 10, 2022, at 8:58 p.m., a resident (R1) pressed the call button to receive help to the restroom. Facility staff failed to respond to R1's call for help in a timely manner, causing R1 to get up on their own. R1 got up, fell, hitting their head on an unknown object. R1 laid on the ground for approximately 35 minutes before staff checked on them. Once staff found R1, they immediately called 911 and AlphaOne was dispatched at 10:49 p.m.
R1 was transported to the hospital and diagnosed with a hip fracture. Staff openly admitted to failing to check on R1 in a timely manner, resulting in R1 falling, which caused R1 to break their right hip. The allegation of Neglect/Lack of Supervision for failure to seek timely medical attention is substantiated as staff failed to provide aid, which resulted in R1 laying on the ground for a prolonged amount of time.
Per R1's care plan, R1 needs assistance with dressing, bathing, and toileting. R1 is a one-person assist. R1 needs escort service to the toilet. R1 called for help. Per records provided to the department, the facility staff did not respond to the call pendant pressed at 8:48 p.m. until 10:22 p.m. which resulted in the resident falling and sustaining an injury.
Report Continued on LIC 9099-C
|