1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25 | Licensing Program Analyst (LPA) Konnor Leitzell contacted the facility via telephone to commence a case management for incident report received. Due to COVID-19 and pre-cautionary measures. LPA identified himself and discussed the purpose of the call with caregiver, Nick Lup and Admin Ileana Lup.
The caregiver and admin were advised that at this time the case management may require further possible follow-up telephone calls or visits are necessary.
An exit interview was conducted with Administrator Lup via telephone and a copy of this report along was provided to Administrator Lup via email and an electronic email read receipt confirms receiving these documents.
Administrator stated they will sign and return a copy of this report for our records, as well as saving once copy for their records. |