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13 | Licensing Program Analyst (LPA) Avelina Martinez arrived at the facility unannounced on 07/24/2023 at 9:30 am to deliver complaint findings, LPA met with Ashley Sylve and explained the purpose of the visit.
Throughout the course of the investigation, LPA Martinez conducted interviews and reviewed facility files. The allegation, "Staff mishandled the residents medications while in care." was previously investigated, and the complaint control number is 27-AS-20230310094512. This allegation was substantiated, and the facility was cited, and the findings can be found on the June 29, 2023 9099 report. Due to the previous conducted investigation and deficiency, no other citations will be given at today's visit. In addition, the facility has cleared the deficiency and completed their plan of correction. As a result of this investigation, the Department finds this allegation to be Substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Deficiency cited can be found on the June 29, 2023 LIC 9099-D page, per Title 22 Regulations. An exit interview was conducted, and a copy of the 9099 report, was given to the facility. |