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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 347003628
Report Date: 08/05/2024
Date Signed: 08/05/2024 01:37:41 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/31/2024 and conducted by Evaluator Sabrina Calzada
PUBLIC
COMPLAINT CONTROL NUMBER: 59-AS-20240731092005
FACILITY NAME:SUGAR MAPLE CARE HOMEFACILITY NUMBER:
347003628
ADMINISTRATOR:SOTEA, FLORICAFACILITY TYPE:
740
ADDRESS:6737 SUGAR MAPLE WAYTELEPHONE:
(916) 222-2022
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95610
CAPACITY:6CENSUS: 5DATE:
08/05/2024
UNANNOUNCEDTIME BEGAN:
12:50 PM
MET WITH:Florida Sotea, Administrator TIME COMPLETED:
01:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff handled resident in a rough manner while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to open a complaint received on 7/31/24. LPA met with staff, Shelly McLeod, introduced herself and stated the reason for today's inspection. Staff contacted the Administrator, Florica Sotea, by phone to inform of LPA's presence in the facility.

LPA spoke to the Administrator, Florica, by phone, and confirmed that resident, who is the subject of this complaint, never lived at this care home, and she is not familiar with this individual. The caregiver also stated to LPA she is not familiar with this resident, as she returned to working at the care home on 8/4/24. LPA was given the names of the (5) residents currently residing at the care home. The Administrator arrived at the facility at 1:15 pm.

Based on information obtained, LPA finds the allegation to be UNFOUNDED- meaning that the allegation was false, could not have happened and/or is without reasonable basis.

Exit interview. Copy of report provided.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Maribeth SentyTELEPHONE: (916) 263-4813
LICENSING EVALUATOR NAME: Sabrina CalzadaTELEPHONE: (510) 829-2133
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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