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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 347004075
Report Date: 11/17/2025
Date Signed: 11/17/2025 01:28:20 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2025 and conducted by Evaluator Vincent Moleski
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20251114115914
FACILITY NAME:AIM HIGHER INC.FACILITY NUMBER:
347004075
ADMINISTRATOR:VEAN LOEUNFACILITY TYPE:
775
ADDRESS:3151 DWIGHT ROAD, SUITE 100TELEPHONE:
(916) 391-4668
CITY:ELK GROVESTATE: CAZIP CODE:
95758
CAPACITY:75CENSUS: 52DATE:
11/17/2025
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Vean LoeunTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Staff did not prevent a client from eloping from the facility.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Vincent Moleski arrived unannounced to deliver findings on this complaint investigation. LPA Moleski met with program director Vean Loeun and explained the purpose of the visit.

This investigation consisted of record review. LPA Moleski received an incident report from this facility on November 7, 2025. According to the incident report, a client of this day program (C1) was discovered missing during program hours around 12:20 p.m. on November 7, 2025. Staff were preparing for C1’s usual restroom routine, but could not find C1. Staff members began a search for C1 in the facility and the surrounding areas upon this discovery. A few minutes later, staff noticed police activity nearby, and were informed by officers that C1 had been spotted by community members walking near businesses located several hundred feet from this facility around 12:17 p.m. C1 was contacted by responding officers around 12:28 p.m., according to the report. [continued on 9099-C]
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Stephen Richardson
LICENSING EVALUATOR NAME: Vincent Moleski
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 27-AS-20251114115914
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: AIM HIGHER INC.
FACILITY NUMBER: 347004075
VISIT DATE: 11/17/2025
NARRATIVE
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LPA Moleski reviewed C1’s most recent IPP on file, dated January 29, 2024. C1 requires "constant care supervision," per the IPP. C1 is non-verbal, according to the IPP. In an interview during this visit, Loeun confirmed the details of the aforementioned incident report. Loeun provided LPA Moleski with a note left by the officer who responded to C1's elopement, which confirmed the timeline presented in this facility's incident report.

The department has determined the following as it relates to the allegation that staff did not prevent a client from eloping from the facility:

Based on record review, the above allegations are SUBSTANTIATED. A finding that the complaint allegation is substantiated means that the allegation is valid because the preponderance of evidence standard has been met.

This facility is being cited per 22 CCR Section 82078(a). An exit interview was held with Loeun. Appeal rights and a copy of this report were left with Loeun.
SUPERVISORS NAME: Stephen Richardson
LICENSING EVALUATOR NAME: Vincent Moleski
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 27-AS-20251114115914
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: AIM HIGHER INC.
FACILITY NUMBER: 347004075
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/17/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/18/2025
Section Cited
CCR
82078(a)
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“(a) The licensee shall provide care and supervision necessary to meet the client's needs and all services specified in the admission agreement.” This requirement was not met as evidenced by:
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Licensee agrees to provide LPA Moleski with a written training plan to address elopement procedures and client supervision procedures by POC due date. After training is held, licensee agrees to provide LPA Moleski with a training sign-in sheet. vincent.moleski@dss.ca.gov
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Based on record review and interview, a client eloped from the facility and was unsupervised while out in the community, which poses an immediate health, safety, and/or personal rights risk.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Stephen Richardson
LICENSING EVALUATOR NAME: Vincent Moleski
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2025
LIC9099 (FAS) - (06/04)
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