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13 | Licensing Program Analyst (LPA) Anthony Tuck made an initial 10-day complaint investigation tele-visit on 08/28/2020. LPA spoke with Administrator Ermelinda Siebenthal and explained the purpose of the call.
LPA interviewed Responsible Party and Administrator. LPA received copies of emails and text message transcripts. Based upon review of the documentation and interviews. The Responsible party received the requested documentation within the required time allowed from the facility.
This agency has investigated the allegation listed above. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without reasonable basis. We have therefore dismissed the complaint. Exit interview was conducted with Ermelinda Siebenthal. Copy of the report sent to Ermelinda Siebenthal via e-mail with a "read receipt" to verify the LIC 9099 was received. Ermelinda is to print out the report, sign it, and fax a signed copy to LPA at 916-263-4744
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