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25 | Licensing Program Analyst (LPA) conduct an initial complaint visit. 27-AS-20241219093215 on 12/20/24 at 11:15a. LPA met with Joyce Smith, Caregiver and stated the purpose of the visit.
Joyce Smith contacted the Administrator regarding the purpose of the visit and that resident #1 (R1) file is not available for review. LPA spoke with Administrator regarding this deficiency.
LPA spoke with Administrator Lani Calagui who stated she is out of town and is not able to provide a copy of the file today.
Although the licensee understands the records are to be retained for a minimum of 3 years following termination of service to a resident, the records were not readily available for review during this visit and will not be ready during business hours today.
Based on admittance by the Licensee the records are not readily available for review or copying this will be cited today on this Case Management visit.
Per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 8, the following deficiencies are cited on the 809D during this visit.
Licensee was provided a copy of their rights (LIC9058) and their signature acknowledges receipt of these rights.
Exit interview held, a copy of report was provided. |