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25 | On 10/5/2022, Licensing Program Analyst (LPA) Cassie Yang arrived to the facility unannounced to conduct a case management inspection. LPA met with caregiver, Mauvette Henriques, and stated the reason for the inspection. Caregiver, Mauvette Henriques, contacted Administrator, Claudia Mihai by phone who arrived shortly to the facility.
LPA requested to review former resident (R1)'s file. LPA was informed that the facility does not have the file as a family member has retrieved the documents and have not return with the documents. Administrator informed LPA she was aware that the files cannot leave facility.
As a result of this visit, deficiency was observed and cited. Please see the attached LIC 809-D.
An exit interview was conducted and copy of report and appeal rights provided to Administrator. |