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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 347005407
Report Date: 04/13/2023
Date Signed: 04/13/2023 03:16:07 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO AC/SC, 2525 NATOMAS PARK DR. STE.270
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/10/2023 and conducted by Evaluator Vincent Moleski
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20230310114156
FACILITY NAME:CARING HEARTFACILITY NUMBER:
347005407
ADMINISTRATOR:ADUCAYEN, GEORGEFACILITY TYPE:
740
ADDRESS:9469 MEDSTEAD WAYTELEPHONE:
(916) 690-5324
CITY:ELK GROVESTATE: CAZIP CODE:
95758
CAPACITY:6CENSUS: 6DATE:
04/13/2023
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Serafin Barut - care staffTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Staff touched resident in an inappropriate manor
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Vincent Moleski and Jason Lund arrived unannounced to deliver findings on this complaint investigation. LPAs Moleski and Lund met with care staff Serafin Barut, who called administrator Kristine Villa. LPAs Moleski and Lund spoke with Villa over the phone and explained the purpose of the visit. Villa gave permission to have Barut sign this report.

This investigation consisted of facility file review, review of personnel and resident records, review of a police report, and an interview with one resident (R1).

During an interview, R1 said he was not touched in an inappropriate manner by staff and he did not believe anything of that nature had occurred.

The department has determined the following as it relates to the allegation that staff touched a resident in an inappropriate manner:
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Stephen RichardsonTELEPHONE: (916) 263-4746
LICENSING EVALUATOR NAME: Vincent MoleskiTELEPHONE: (559) 365-5294
LICENSING EVALUATOR SIGNATURE:

DATE: 04/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20230310114156
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO AC/SC, 2525 NATOMAS PARK DR. STE.270
SACRAMENTO, CA 95833
FACILITY NAME: CARING HEART
FACILITY NUMBER: 347005407
VISIT DATE: 04/13/2023
NARRATIVE
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Based on the interview with R1, staff did not touch the resident inappropriately. Therefore, the above allegation is UNFOUNDED. A finding that the complaint allegation is unfounded means the allegation is false, could not have happened and/or is without a reasonable basis

No deficiencies were cited during this visit. An exit interview was conducted and a copy of this report was left with Barut.
SUPERVISOR'S NAME: Stephen RichardsonTELEPHONE: (916) 263-4746
LICENSING EVALUATOR NAME: Vincent MoleskiTELEPHONE: (559) 365-5294
LICENSING EVALUATOR SIGNATURE:

DATE: 04/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2