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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 347005677
Report Date: 09/01/2021
Date Signed: 09/01/2021 11:03:52 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., STE. 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/09/2020 and conducted by Evaluator Konnor Leitzell
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20201009095113
FACILITY NAME:LOVE AND DIVINE HOME CAREFACILITY NUMBER:
347005677
ADMINISTRATOR:IVANCICH, LARRYFACILITY TYPE:
740
ADDRESS:303 OAK CANYON WAYTELEPHONE:
(916) 932-4883
CITY:FOLSOMSTATE: CAZIP CODE:
95630
CAPACITY:0CENSUS: 0DATE:
09/01/2021
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Larry IvancichTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Resident was illegally evicted
Facility failed to follow admission agreement
Personal Rights Violation
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Konnor Leitzell is providing findings for a complaint Community Care Licensing (CCL) received on 10/9/2020 which alleged the following, “Resident was illegally evicted”; “Facility failed to follow admission agreement”; “Personal Rights Violation” via mail due to facility being closed. LPA attempted to make contact with Larry Ivancich (Licensee) via telephone to discussed the complaint findings, but was unsuccessful. Complaint findings were sent certified mail, with two copies, one to be returned to CCL for facility file.

Throughout the course of the investigation, CCL conducted interviews and reviewed documents. Interviews were conducted with Administrator, staff, along with R1’s Responsible Party (RP). Through interviews conducted, CCL was able to determine that although facility requested R1 to sign a change of rate agreement prior to returning from the Hospital, it was ultimately R1’s RP that removed R1’s belongings from the facility.

CONT LIC9099C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Troy OrdonezTELEPHONE: (916) 263-4832
LICENSING EVALUATOR NAME: Konnor LeitzellTELEPHONE: (916) 708-9618
LICENSING EVALUATOR SIGNATURE:

DATE: 09/01/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20201009095113
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., STE. 170
CHICO, CA 95926
FACILITY NAME: LOVE AND DIVINE HOME CARE
FACILITY NUMBER: 347005677
VISIT DATE: 09/01/2021
NARRATIVE
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Through interviews conducted and documents reviewed, it was noted the R1 was expecting a lump sum of money to be paid in the coming years resulting from a lawsuit. Through interviews conducted, facility had requested R1 to sign an agreement stating they would continue to pay a reduction in rent, but pay a lump sum of money when the lawsuit was settled. No document was drafted or presented to R1’s RP. CCL was unable to obtain an admission agreement from either the RP nor facility after multiple request.

Through interviews conducted and documents reviewed; CCL finds the allegation of , “Resident was illegally evicted”; “Facility failed to follow admission agreement”; “Personal Rights Violation to be UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

LPA to send two copies of report by certified mail. LPA informed Larry Ivancich to sign and return one copy by COB 9/4/2021.

SUPERVISOR'S NAME: Troy OrdonezTELEPHONE: (916) 263-4832
LICENSING EVALUATOR NAME: Konnor LeitzellTELEPHONE: (916) 708-9618
LICENSING EVALUATOR SIGNATURE:

DATE: 09/01/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2021
LIC9099 (FAS) - (06/04)
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