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13 | Licensing Program Analyst (LPA) Sabrina Calzada contacted the facility via telephone to deliver findings to a complaint received on 4/9/2021. Findings are being delivered via telephone due to current Covid-19 precautionary measures in place. LPA spoke with Adrian Iordache-Stir, Administrator and explained the purpose of the call. During the investigation, LPA interviewed Administrator, (2) staff, (2) residents and an individual who knows resident (R1). LPA reviewed documents for R1 including: pre-placement appraisal, physician's report, care plan and admission agreement. The results of the investigation are as follows;
Interview with a resident (R2) who has lived at the facility for many years indicated that staff is always "very respectful" to residents and there are no issues between staff and residents. LPA was unable to interview additional residents due to those residents having a diagnosis of Dementia. Staff (S1/S2) and Administrator stated that they are always respectful to residents and other staff and have not witnessed any staff being disrespectful to a resident or to one another. An individual who knows R1 indicated that R1 has never complained about staff (S1) to her since moving in. Resident (R1) stated on 4/14/2021 that she has spoken to the Administrator and staff (S1) and resolved any concerns and there are currently none.
Based on information obtained, LPA finds the allegation to be UNFOUNDED- A finding that the allegation is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. This complaint is being dismissed without any citations.
Exit interview. A copy of this report to be e-mailed to Administrator who agrees to print, sign and return a copy to the department today, 5/10/2021.
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