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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 354417593
Report Date: 09/11/2025
Date Signed: 09/11/2025 10:11:04 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2025 and conducted by Evaluator Pedro Solorio-Gutierrez
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250814163653

FACILITY NAME:VALDEZ, DESIREEFACILITY NUMBER:
354417593
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 5DATE:
09/11/2025
UNANNOUNCEDTIME BEGAN:
09:14 AM
MET WITH:Desiree ValdezTIME COMPLETED:
10:18 AM
ALLEGATION(S):
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9
Adult in the home pulled daycare child's ear
INVESTIGATION FINDINGS:
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On 09/11/2025, Licensing Program Analyst (LPA) Pedro Solorio-Gutierrez conducted a follow-up investigation and to deliver findings. LPA met with licensee Desiree Valdez. LPA toured the indoor and outdoor areas of the facility. Present were licensee, assistant Maria Gutierrez, and five daycare children, including one infant.

During the investigation, LPA conducted interviews with licensee, assistant, and parents, and attempted to interview children. Based on LPA’s interviews, adults did not present evidence and since the children were unable to interview, there is not evidence to prove the allegation did or did not happen.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies cited during visit.

Exit interview was conducted and the report was reviewed with the licensee Desiree Valdez. Appeal rights was handed to the licensee.

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susy Cervantes
LICENSING EVALUATOR NAME: Pedro Solorio-Gutierrez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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