1
2
3
4
5
6
7
8
9
10
11
12
13 | Licensing Program Analyst (LPA) Crystal Colvin arrived at the facility unannounced to deliver findings on the open complaint with the allegation(s) above. LPA Colvin met with Administrator Keely Miller and advised her of the purpose of today's visit. Below is a summary of the findings of the investigation:
Regarding allegation "Facility failed to arrange, or assist in arranging, for medical care appropriate to the conditions and needs of the resident.": Throughout the course of the investigation, LPA Colvin reviewed relevant facility records and conducted interviews with staff, resident, and outside parties whom may have information related to the allegation. LPA Colvin was unable to prove the allegation due to lack of supporting records showing that multiple doctor's appointments for the resident (R1) had been cancelled. Additionally, LPA Colvin was unable to obtain any statements that corroborated the allegation, though not all parties were available for interview. Additionally, LPA Colvin observed documents in R1's file that showed receipts and communications arranging for transportation of R1. Therefore, since LPA Colvin could not obtain supporting evidence for the allegation, the complaint is UNSUBSTANTIATED.
|