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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 360900521
Report Date: 08/27/2020
Date Signed: 08/27/2020 12:19:58 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/14/2020 and conducted by Evaluator Susan Parker
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20200714161824
FACILITY NAME:BRASWELL'S MEDITERRANEAN GARDENSFACILITY NUMBER:
360900521
ADMINISTRATOR:KEELY MILLERFACILITY TYPE:
740
ADDRESS:12295 4TH STREETTELEPHONE:
(909) 797-1131
CITY:YUCAIPASTATE: CAZIP CODE:
92399
CAPACITY:130CENSUS: 85DATE:
08/27/2020
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Keely MillerTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Facility staff neglected to clean feces and urine off the resident
INVESTIGATION FINDINGS:
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Licensing Program Analyst Susan Parker contacted the facility via telephone, due to COVID-19, to deliver the final complaint investigation report. LPA identified herself and discussed the purpose of the call and the elements of the allegations with Administrator Keely Miller.

The investigation consisted of the following: LPA Parker interviewed Administrator Keely Miller, Caregivers #1, #2, and #3, resident #1, LPA Parker received/reviewed a letter which was sent to resident #1, staff notes, Pre-Placement Appraisal and Needs/Services Plan for resident #1.

The investigation revealed the following: It was alleged that on 7/14/20, resident #1 was allowed to sit in urine and feces for over 2 hours. LPA Parker interviewed staff #3 who was on duty when this incident was alleged to have happened. Staff #3 said she did not allow resident #1 to sit in urine/feces. Staff #3 said there are many times when resident #1 will refuse to have toileting done, or will allow staff to do toileting when the resident
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Nedra BrownTELEPHONE: (951) 202-5776
LICENSING EVALUATOR NAME: Susan ParkerTELEPHONE: (951) 897-2187
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 18-AS-20200714161824
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: BRASWELL'S MEDITERRANEAN GARDENS
FACILITY NUMBER: 360900521
VISIT DATE: 08/27/2020
NARRATIVE
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is ready. Staff #1 and #2 said they are not aware that resident #1 was ever allowed to sit in urine/feces for long periods of time. The Pre-Placement Appraisal says resident #1 does require assistance with personal hygiene and the caregivers said they do assist with resident #1's hygiene as the resident allows them. The needs/services appraisal says "assist with showers and ADL's as needed" and the caregivers said they are doing that. There were no witnesses to confirm the allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation occurred, therefore the allegation is Unsubstantiated.

An exit interview was conducted with Keely Miller and a copy of this report was provided to her.
SUPERVISOR'S NAME: Nedra BrownTELEPHONE: (951) 202-5776
LICENSING EVALUATOR NAME: Susan ParkerTELEPHONE: (951) 897-2187
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2020
LIC9099 (FAS) - (06/04)
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